Customer Experience Representative

4 days ago


Lindenhurst, New York, United States Luis Hernandez - State Farm Agent Full time
About the Role

We are seeking a motivated individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer experiences by developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.

\Key Responsibilities
  • Develop leads and schedule appointments to meet marketing goals.
  • Identify customer needs and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each day.
  • Work alongside the agency's team to ensure successful long-lasting customer relations.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
\What We Offer
  • Estimated salary: $45,000 - $60,000 per year, plus commission/bonus opportunities.
  • Paid time off (vacation and personal/sick days).
  • Life Insurance.
  • Flexible hours.
  • Profit sharing.
  • Paid training.
  • Growth potential/Opportunity for advancement within the agency.


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