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Patient Service Representative

1 month ago

Rochester, Pennsylvania, United States NovaCare Rehabilitation Full time
Job Summary

We are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.

Key Responsibilities
  • Greet and register new patients, providing them with information about their visit and ensuring a smooth check-in process.
  • Schedule patient appointments and communicate with patients, providers, and coworkers to ensure seamless coordination of care.
  • Collect co-pays and manage payer approvals, conducting insurance authorizations and verifications as needed.
  • Provide patients with pertinent information about their next appointment and respond to requests for information from patients, providers, and coworkers.
Requirements
  • High School Diploma or equivalent required.
  • 1 year of medical office experience preferred.
  • Ability to type 40 words per minute and use all necessary office equipment.
Physical Requirements
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
  • Appropriate manual dexterity to enable typing and lifting up to 25lbs.
  • Visual acuity sufficient to maintain accurate records and recognize people.
About NovaCare Rehabilitation

NovaCare Rehabilitation is committed to providing exceptional care and service to our patients. We are an equal-opportunity employer and welcome applications from qualified candidates who share our commitment to patient-centered care.