Medical Aesthetic Associate

3 days ago


Kingwood, West Virginia, United States Kalologie Kingwood Full time
About Kalologie Kingwood

Kalologie Kingwood is a premier provider of medical aesthetic treatments, offering a range of services to help clients look and feel their best. Our team is dedicated to providing exceptional customer service and ensuring a positive experience for every client.

Job Summary

We are seeking a highly skilled and customer-focused Medical Aesthetic Associate to join our team at Kalologie Kingwood. As a key member of our front desk team, you will be responsible for creating a warm and welcoming experience for our clients, while also providing exceptional service and support to our providers and staff.

Key Responsibilities
  • Provide exceptional customer service to clients, ensuring a positive and welcoming experience
  • Manage front desk duties, including checking clients in and out, and maintaining a clean and professional clinic environment
  • Describe Kalologie treatments professionally and enthusiastically, with an expert knowledge base
  • Accurately input client information into our computer system, and update any changes
  • Ensure minimal wait times for clients, by monitoring the schedule flow and keeping technicians on track
  • Communicate effectively with clients, peers, and management, both in person and via phone, email, and text
  • Maintain relationships with new, current, and previous clients, and build strong client rapport
  • Collaborate with providers to ensure a premier client experience, future treatment plans, and existing patient follow-up
  • Participate in all necessary training, education, and professional development as directed by management
Requirements
  • Medspa/aesthetic/beauty/cosmetic sales or hospitality experience
  • Confident with high integrity and a client-centric, can-do attitude
  • Ability to effectively communicate to clients, peers, and management
  • Ability to be attentive to clients, putting clients first while remaining flexible to the needs of the business
  • Ability to work as part of a team within your clinic and the region as a whole
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service and enhance the bottom line
  • General knowledge of medspa treatments preferred
  • Comfortable assessing client needs and creating treatment plan recommendations
  • Comfortable and confident with various forms of client outreach
  • Tech savvy and able to navigate multiple platforms fluently
  • Professional demeanor, disposition, and appearance
  • Work a flexible schedule including evenings and weekends
What We Offer

Kalologie offers a competitive guaranteed salary based on experience level, as well as product commissions, generous service discounts, resort and fitness partner discounts, and ongoing training opportunities. We promote continued growth and development through our rapidly expanding aesthetic clinics.



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