IT Support Specialist

1 month ago


New York, New York, United States The Philharmonic-Symphony Society of New York Inc Full time

The Philharmonic-Symphony Society of New York Inc seeks a skilled IT Support Specialist to join our team in New York City.

As an IT Support Specialist, you will be responsible for providing technical guidance and solutions to user groups across the organization. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance.

You will troubleshoot problem areas in a timely and accurate fashion, both in-person and remotely. Additionally, you will provide general technology support as needed, including printers, scanners, and onsite hardware.

Key Responsibilities:

  • Cultivate an approachable and service-oriented culture within the IT team
  • Respond to internal user requests efficiently and effectively
  • Manage onsite inventory and recommend hardware and software purchases as needed
  • Document and coordinate user activity, backups, maintenance, and workstation upgrades
  • Assess, implement, and maintain end-user workstations for optimal performance
  • Identify solutions to problems of moderate scope and complexity

This role requires strong organizational and communication skills, with experience administering cloud platforms such as Microsoft O365 & Azure. A friendly, customer service-driven attitude is essential, as well as the ability to train all levels of management and staff in IT tasks.

We offer a competitive salary of $65,000 per year, plus comprehensive benefits including medical, dental, and vision coverage, employer contributions to the 403(b) plan, life and disability insurance, 12 holidays, and competitive vacation benefits.

If you are a self-motivated individual with a passion for IT and a commitment to valuing diversity and contributing to an inclusive working environment, please submit your resume and cover letter for consideration.



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