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Technology Project Coordinator

2 months ago

Chicago, Illinois, United States MillerKnoll Full time
Why become a part of our team?

At MillerKnoll, our mission is to innovate for the betterment of humanity. This vision drives us daily in every aspect of our work. Joining MillerKnoll means contributing to a larger purpose beyond your immediate team or brand. We are transforming modern design for the 21st century, and our achievements empower us to support initiatives that reflect our values, fostering a more sustainable, equitable, and beautiful future for all.

Position Overview:

The Technical Analyst Intake Coordinator plays a crucial role in promoting an agile and collaborative environment across Global Information Technology and Shared Services projects. This position serves not only as a mediator but also as a strategic ally to both technology and business sectors, ensuring that projects are closely aligned with evolving business requirements and delivering value effectively.

Collaboration and Engagement with Stakeholders:
  • Engage proactively with business leaders and non-IT stakeholders to thoroughly comprehend their goals, processes, and challenges.
  • Organize regular stakeholder meetings to maintain alignment, gather insights, and refine project objectives based on business requirements and technological capabilities.
  • Ensure clear communication channels among all parties, keeping stakeholders informed and involved throughout the project lifecycle.
Project Management:
  • Advocate for agile methodologies and principles during project intakes, fostering iterative development and ongoing enhancement.
  • Act as the agile facilitator for all incoming projects, collaborating closely with cross-functional teams, including Applications Development, Information Security, Networking, and Database Support.
  • Create an atmosphere of open dialogue and swift adaptation to change, ensuring project scopes and objectives are regularly reviewed and modified as needed.
Metrics and Reporting:
  • Design and implement effective metrics and reporting systems to monitor project progress, outcomes, and the value delivered to the organization.
  • Utilize data insights to inform decision-making processes and project modifications, nurturing a culture of accountability and performance-driven results.
Key Responsibilities:
  • Represent Global Information Technology and Shared Services as a technical liaison, gathering business needs and requirements, assessing resource capacity, and facilitating planning.
  • Support complex projects and/or multiple smaller projects in the role of intake coordinator.
  • Lead requirements sessions, guiding discussions with Global Information Technology and Shared Services managers and architects to address scope, technical requirements, and objectives.
  • Provide metrics and communication updates on behalf of Global Information Technology and Shared Services; participate in business requirements meetings; report on details related to incoming projects with relevant areas within the team.
  • Clarify and explain technical requirements for other project team stakeholders to aid in the development of specific project deliverables.
Required Education:
  • Bachelor's degree in Technology, Information Systems, Computer Science, or equivalent education and/or experience may be considered.
Required Experience:
  • 3-5 years of experience as a Technical Analyst.
  • Prior experience as a technical project coordinator.
  • Experience with networking, externally facing applications, and infrastructure.
Preferred Experience: Minimum of 3 years of Analyst experience in both traditional IT and cloud environments.

Essential Skills:
  • Outstanding communication skills, both written and verbal. This role represents the Global Information Technology and Shared Services team for all projects requiring their services.
  • Strong understanding of business scope and requirements, with the ability to translate these into technical specifications.
  • Familiarity with agile methodologies and best practices.
  • Solid grasp of resource capacity planning, including project timelines, prioritization, and collaboration with cross-functional teams.
  • Proven ability to create visual metrics and flowcharts.
  • Capability to facilitate technical discussions with key project stakeholders.
  • Ability to work independently with minimal supervision.
  • Demonstrated leadership skills to motivate and guide a team effectively.
  • Proficient in building strong relationships with both technology and business stakeholders.
  • Competence in gathering comprehensive information and requesting additional details when necessary.
  • Solid knowledge of networking and infrastructure principles.
  • Working knowledge of Information Security, Applications Development, and AWS Cloud.
  • Ability to perform under pressure and meet deadlines.
Location:
  • Preference will be given to candidates local to MillerKnoll.
  • This role may offer a hybrid work arrangement or remote options based on location.
Tools:
  • Office 365 (Microsoft Office, Excel, PowerPoint, etc.)
  • MS Project
  • Visio, Confluence
Who We Are Looking For:

MillerKnoll is committed to building a diverse workforce. We welcome individuals of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, and military backgrounds. Here, you can bring your authentic self to work. We are dedicated to equal opportunity employment, including for veterans and individuals with disabilities.

Compensation for this role is competitive and will be determined based on qualifications, experience, and market factors. Additionally, you may be eligible for various benefits, including medical, dental, vision, life insurance, and retirement plans, among others.

MillerKnoll participates in E-Verify Employment Eligibility Verification. We encourage candidates to apply promptly, as positions may close after a certain period.