Senior Voice Communications Specialist
4 weeks ago
Job Title: Lead Voice Engineer
Job Type: Full-time
Location: Atlanta, GA
About the Role:
Motion Recruitment is seeking a highly skilled Lead Voice Engineer to join our team. As a Lead Voice Engineer, you will be responsible for designing, implementing, and maintaining complex telecommunications infrastructure for our organization.
Key Responsibilities:
- Design and implement Cisco Unified Communications Manager (CUCM) and other voice applications.
- Oversee the maintenance, troubleshooting, and configuration of voice gateways, routers, switches, and additional network devices.
- Ensure compliance with voice network security, capacity planning, and high availability best practices.
- Assess and optimize telecommunications infrastructure to improve efficiency and reduce costs.
- Work with cross-functional teams to implement voice services into additional applications and systems.
- Support technical issues and provide technical counsel to the team.
- Conduct incident root cause analyses and implement preventative measures.
- Provide design and architecture recommendations to management based on independent research.
- Provide server-level support of the telecommunications environment, including backup, capacity monitoring, and server rebuild with vendor support.
- Independently administer and resolve complex incidents and service requests.
- Participate in on-call support and provide remote assistance and possible onsite support.
- Stay up-to-date on new and innovative collaboration technologies and make recommendations.
- Update telecom documentation, including written narrative and Visio diagrams.
- Deliver voice and telecommunications system training to team members.
- Ensure that voice communication services and network functionality operate without interruption.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a closely related discipline.
- Five (5) years of experience designing, implementing, managing voice and telecommunications solutions for Cisco video conferencing equipment, and voice/data equipment, including current versions of Cisco Call Manager.
What We Offer:
Motion Recruitment offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
If you are a motivated and experienced Lead Voice Engineer looking for a new challenge, please submit your resume and cover letter for consideration.
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