Technical Support Specialist IV
2 months ago
We are seeking a highly skilled Technical Support Specialist IV to join our team at St. Louis Community College. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems, networks, and equipment.
Key Responsibilities- Maintain and repair computer equipment, peripherals, and mobile devices to ensure optimal performance.
- Provide first-level technical support for faculty and staff, troubleshooting and resolving technical issues in a timely manner.
- Assist with the planning, setup, and operation of hardware installations to maximize functional flexibility and operational efficiency.
- Coordinate preventative maintenance to ensure technology systems are in good operating condition.
- Provide technical expertise in the planning, setup, and operation of hardware installations to maximize functional flexibility and operational efficiency.
- Maintain inventory of parts and supplies necessary to operate and maintain systems and equipment.
- Associate's Degree or equivalent and over four (4) years of relevant full-time experience.
- Additional training such as industry certifications such as COMPTIA A+ or SERVER +, Microsoft MCP or MCSE is preferred.
St. Louis Community College is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. We are committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.
We offer a comprehensive benefits package, including a 100% match on retirement contributions, two health insurance plans options, low-cost life insurance, and other benefits. We also provide opportunities for professional development and education, including tuition waivers and reimbursement for employees and their dependents.
We value diversity, equity, and inclusion, and we are committed to creating a culture of wellness throughout the college. Our employees have access to an employee assistance program (EAP) and a dedicated health and wellness specialist who can help them with virtually any life need.
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Bridgeton, Missouri, United States St Louis Community College Full time{"title": "Technical Support Specialist", "content": "Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at St. Louis Community College. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to faculty and staff regarding technology issues. You will also be responsible...
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