Technical Support Specialist

4 weeks ago

Bridgeton, Missouri, United States Leonardo DRS Full time
Job Summary

Leonardo DRS Land Systems is seeking a full-time Technical Support Specialist to provide technical support of DRS Land Systems products through prototyping, testing, fielding, and follow-on support stages of various programs to internal and external customers.

Key Responsibilities:
  • Provide technical support of DRS Land Systems products through prototyping, testing, fielding, and follow-on support stages of various programs to internal and external customers.
  • Assist with repairs and/or modifications using a variety of hand tools and test equipment.
  • Assist in demonstrating setup and adjustment of complex equipment for potential users or operators.
  • Demonstrate great customer service skills.
  • Work variable shifts and up to 12-hour shifts while traveling to customer's site to perform necessary testing.
  • Exhibit mature, independent judgment and communicate effectively.
  • Punctuality and attendance are considered essential functions in light of the fact that the services to be provided to the customer can only be performed at the customer site and in a manner that is consistent with the customer's scheduling.
  • Employees must be able to maintain and adhere to the customer's on-site scheduling requirements with no more than 5 unplanned absences during any rolling 12-month period.
  • Support, communicate, reinforce, and defend the mission, values and culture of the organization.
Qualifications:
  • High school diploma or GED.
  • Must be able and willing to travel to CONUS and OCONUS locations (Deployed 50-75% of the time).
  • Must have or be eligible to obtain U.S. passport.
  • Ability to obtain a Department of Defense (DoD) Secret Clearance is required.
  • Must have an entry-level understanding of one or multiple technical competencies (electrical, mechanical, hydraulics, pneumatics, etc...).
  • Fundamental understanding of computer systems, operating systems, and configuration files, a plus.
  • Computer proficiency with MS Office application experience, including Word, Excel and PowerPoint; detailed understanding and use of database technologies is helpful.
  • U.S. Citizenship required.

This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.

Leonardo DRS offers competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan.

We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement.

We understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.

Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

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