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Software Solutions Consultant
2 months ago
At Appian Corporation, our foundational principles of Respect, Impact, Ambition, and Constructive Dialogue shape our identity. This commitment drives us to prioritize our customers' needs, exceed expectations in our endeavors, pursue excellence with vigor, and foster open communication. By becoming part of Appian, you will engage with a dedicated team focused on achieving significant outcomes.
Are you eager to merge your enthusiasm for technology with your strategic problem-solving skills? Our Customer Success division is committed to delivering exceptional customer results. We focus on providing rapid, mission-critical business solutions and work closely with our clients to realize their innovative concepts. Joining our Customer Success team will empower you with the support and development necessary to enhance your consulting expertise.
We are in search of a Technical Consultant to be part of our Customer Success Public Sector team. In this capacity, you will interact with clients post-sales to create software solutions utilizing the Appian platform. These applications facilitate digital transformation and provide competitive advantages. Your main duties will involve overseeing the entire project lifecycle, including defining, designing, developing, and implementing tailored software solutions using Appian's low-code platform for our commercial clientele. This role entails collaborating in an agile setting to comprehend our clients' business processes and technical requirements, launching new relational data models into production, and developing APIs for system integration. You will also work alongside clients' technical teams and business users throughout the software development lifecycle, empowering them to independently build process applications.
Key Responsibilities:
- Collaborate with clients to outline business processes and gather functional and technical system specifications.
- Exhibit strong communication skills, a passion for technology and ongoing learning, and a curiosity for problem-solving.
- Demonstrate a successful track record in cross-functional teams and experience in product development using agile methodologies.
- Possess a foundational understanding of object-oriented programming, experience with relational databases, and proficiency in SQL.
- Have knowledge of software testing methodologies, integration experience with APIs, and familiarity with cloud services and analytics tools.
Resources and Support:
- Training: New hires will undergo comprehensive onboarding and specialized training, including a bootcamp tailored for Customer Success.
- Growth: Continuous learning is a priority, with numerous opportunities for professional development through workshops and online training.
- Career Development: Employees will receive guidance from advisors to navigate career paths, focusing on technical, functional, or business tracks.
- Community Engagement: Appian fosters a culture of inclusivity and connection through various employee-led groups and social events.
Basic Qualifications:
- U.S. Citizenship is required for candidates in Public Sector roles.
- Minimum of 1 year of hands-on software development or technical consulting experience.
- Bachelor's degree in Engineering, Computer Science, Information Systems, Mathematics, or a related field.
- Willingness to travel occasionally to support client engagements.
- Possession of a government-sponsored clearance at the Secret level and readiness to work in a secure environment.
About Appian:
Appian is a leading software company that streamlines business processes. Our AI-Powered Process Platform encompasses everything necessary to design, automate, and optimize complex workflows, enhancing operational efficiency and customer experiences. For more information, visit our website.
Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic.