Training and Development Specialist
4 weeks ago
This position is responsible for designing, developing, and delivering innovative and engaging organization-wide Instructor-Led Trainings (ILT), video trainings, and other trainings as requested. The ideal candidate will work with department Subject Matter Experts (SMEs) on designing and/or standardizing targeted trainings, including department-specific or audience-specific trainings.
Key Responsibilities
- Design, develop, present, and/or facilitate innovative and engaging organization-wide Trainings, including research, analysis, design, and delivery of training courses and programs to meet training needs of PHC and employees.
- Select appropriate methodology, development of lesson plans, instructional materials, and participant handouts, scheduling and coordination of training programs and activities.
- Design, develop, storyboard, and edit of innovative and engaging organization-wide video trainings.
- Build, maintain, and leverage digital imaging and media applications for creation of trainings.
- Maintain awareness and knowledge of contemporary staff training and development theory and methods, including eLearning strategies, and provide suitable interpretation to directors, managers, and staff within the organization.
- Work with appropriate staff to organize training venues, logistics, transport, and accommodation as required, achieving efficient training attendance and delivery.
- Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of in-person and eLearning trainings.
- Collaborate with Instructional Designer to design and develop alternative training mediums and methods (video, voice-over, blended, simulations) to increase training effectiveness and to accommodate distance learning, learning style, and cultural differences.
- Work with Subject Matter Experts (SMEs) to design and/or standardize trainings, including assisting with designing training materials, working with departments to establish course specifications, prerequisite skills, and knowledge required for target audiences, and helping establish and maintain appropriate tools for measuring necessary aspects of staff training and development.
Secondary Duties and Responsibilities
- Assist with designing organization-wide events, as directed.
- Administer PHC's Health & Wellness initiatives, including planning, coordinating, launching, and promoting the program by creating company-wide competitions and presentations for All Staff meetings, working with Health & Wellness Program's Account Manager to discuss any issues, ideas, maintaining staff participation/engagement, and searching for local community health and wellness events, enrolling new hires and removing access to termed employees in PHC's health & wellness program, Sonic Boom, as needed, and performing other duties or special projects as assigned.
Qualifications and Requirements
- Bachelor's degree or equivalent training experience in business administration, instructional design, or related field.
- Minimum of two (2) years of experience in developing and delivering technical in-person and online training courses in a health care setting preferred.
- Knowledge and experience with digital imaging and media tools is required.
- Working knowledge of and expertise in the operation of general office equipment including personal computer and computer software programs such as MS Office is required.
- Knowledge of instructor-led training best practices and adult learning theories is required.
- Strong knowledge of presentation software tools, such as MS PowerPoint or Prezi is required.
- Knowledge of eLearning tools and technology, such as Camtasia, Articulate Storyline, Adobe Premiere Pro CC, is a plus.
- Valid California driver's license and proof of current automobile insurance compliant with PHC policy are required to operate a vehicle and travel for company business.
Performance-Based Competencies
- Highly effective presentation, facilitation, and questioning skills are required.
- Ability to manage group dynamics, including during video conferencing and/or webinars.
- Excellent oral and written communication skills.
- Knowledge of adult learning models and designing learning objectives.
- Ability to plan and monitor goals, objectives, deadlines, and priorities.
- Ability to establish and maintain effective and cooperative working relationships with PHC staff and others contacted in the course of the work.
- Ability to accurately complete tasks within established timeframes.
- Ability to effectively prioritize multiple tasks and deadlines.
- Ability to manage an environment that fosters learning and engagement, including understanding course design techniques to keep training engaging and motivating.
- Strong ability to give clear direction and sequence information verbally so others can follow and understand.
- Strong ability to provide clarification and feedback.
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