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Mortgage Loan Closer

1 month ago


Philadelphia, Pennsylvania, United States Philadelphia Federal Credit Union Full time
Mortgage Closer Job Description

We are seeking a detail-oriented Mortgage Closer to provide exceptional service to our members. As a key member of our team, you will be responsible for ensuring the smooth closing of mortgage loans, providing prompt and courteous service, and promoting member awareness and knowledge of our first mortgage programs.

Key Responsibilities:
  • Prepare final disclosures and loan documents for First Mortgage loans and forward to settlement agents.
  • Follow-up with settlement agents on signed loan documents, mortgages, and title policies for closed First Mortgage loans.
  • Verify and check loan documents after the loan closing to ensure documents were properly executed.
  • Complete quality control and pre-closing checklist.
  • Contact insurance companies and taxing authorities as needed.
  • Create loan servicing package and upload documents to Servicer.
  • Act as liaison between Mortgage Dept and Cenlar for new loan set-up.
  • Meet departmental minimum standards.
  • Perform member account adjustments.
  • Accumulate HMDA information per minimum standard.
  • Submit monthly reports to Manager by third business day of the month.
  • Run outstanding final document report monthly.
  • Cross-sell Credit Union products.
  • Provide general information to members regarding credit union products and services.
  • Ensure department security procedures are adhered to.
  • Consistently maintain expected level of production.
  • Resolve various member inquiries through clear and detailed explanations.
  • Serve as backup to mortgage processor and mortgage support.
Requirements:
  • Minimum high school diploma or equivalent.
  • Employee must register with the NMLS Registry as required by the S.A.F.E. Act.
  • Minimum 1 year administrative experience in a financial institution, preferably loan related.
  • Mortgage processing experience preferred.
  • Have a solid understanding of mortgage products, guidelines, and regulations.
  • PC proficiency required.
  • Excellent written and oral communication.
  • Strong people skills and a knack for problem solving.
  • Knowledge of proper phone etiquette.
  • Working knowledge of Symitar and loan origination systems, preferred.
  • Ability to operate office equipment.
  • Ability to effectively handle conflict and resolve problems.
  • Ability to work independently in a fast-paced environment with minimal supervision, while meeting deadlines.
  • Ability to work evening and weekend hours as required with little or no prior notice.
Why Work for Us?

We offer a range of benefits, including a Pension and 401K plan, insurance coverage, financial assistance, employee amenities, and community benefits. We are an equal opportunity employer and are committed to making reasonable accommodations to applicants with physical or mental disabilities.

We are a proud winner of a number of awards, including Best Place to Work in Philadelphia and Healthy Place to Work. We are committed to making a positive impact in our community and are looking for talented individuals to join our team.