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Customer Engagement Specialist

2 months ago

Columbus, Ohio, United States Improveit Home Remodeling Full time

This is not a remote role

Improveit Home Remodeling, a prominent leader in the Home Improvement sector, is expanding its Call Center to accommodate growing customer demand. This position is ON-SITE and ideal for individuals eager to advance their Sales careers while enhancing their income potential.

We are in search of a highly driven Call Center Sales Specialist who possesses a competitive spirit and a proactive mindset. You will be responsible for reaching out to homeowners who have shown interest in our services, aiming to schedule appointments for in-home demonstrations and price assessments.

Our comprehensive training program will equip you with the knowledge to effectively discuss our replacement window and bathroom remodeling offerings, highlighting benefits such as increased home resale value and energy efficiency.

We empower our Call Center Sales Specialists with a competitive advantage through extensive training, personalized coaching, and ongoing mentorship, enabling them to learn, earn, and flourish in their sales careers.

Our low turnover rate reflects the quality of our training, coaching, and the opportunities we provide to qualified individuals.

If you are seeking a role that offers excellent earning potential, supportive guidance for career advancement, and a vibrant company culture, we encourage you to consider this opportunity.


Benefits for Call Center Sales Specialists:
Competitive Compensation (Unlimited Earning Potential)

Medical and Dental Insurance Options
401k Retirement Savings Plan
Paid Vacation and Personal Days
State-of-the-Art Call Center Environment
Positive and Upbeat Workplace
Opportunities for Career Advancement
No Travel Required
Professional Quality Training and Continuous Coaching
Qualifications for Call Center Sales Specialists:
Comfortable with performance-driven objectives
Ability to adhere to a script and engage in persuasive dialogue
Proven capability to identify needs and address objections
Excellent verbal communication skills
Highly competitive and self-motivated
Strong desire to achieve success
Ability to thrive in a fast-paced, results-oriented environment
Proficient in computer usage
Availability to work some evenings and weekends
Minimum of 3 years of experience in Call Center or Inside Sales required
Experience in Collections or related fields is advantageous.
Hours: Monday-Thursday 12pm-9pm and every Saturday 8am-2pm
About Improveit Home Remodeling:

Since 1989, Improveit Home Remodeling has been dedicated to serving homeowners as a leading and continuously growing replacement contracting company. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs.

With an A+ rating from the BBB and 21-time Consumers' Choice Awards Winners, we have successfully completed over 60,000 projects, with one in four being a repeat customer.

Our culture is centered around success, and we are passionate about continuous improvement. We seek individuals who are committed to developing leadership qualities.

For us, 'Improveit' is not just a name; it embodies the attitude that drives our actions for our staff, customers, and communities.