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Client Advocate

2 months ago


Brooklyn, New York, United States CAMBA Full time
Job Summary

CAMBA is seeking a dedicated and compassionate Client Advocate to join our team at the Magnolia House Women's Shelter. As a Client Advocate, you will play a vital role in supporting the well-being and empowerment of our clients, who are predominantly single women with mental health challenges and substance abuse issues.

Key Responsibilities
  • Client Liaison: Establish and maintain relationships with external organizations to secure essential services for our clients, including housing, education, healthcare, and social services.
  • Goal-Oriented Support: Assist clients in achieving their objectives by identifying and connecting them with community resources, and referring them to relevant services within and outside CAMBA.
  • Social Support Events: Plan, coordinate, and facilitate social and peer support events to promote wellness and recovery among our clients.
  • Skills Development: Help clients improve their mental and physical health, daily living skills, and resistance to substance abuse, while promoting self-advocacy and empowerment.
  • Relapse Prevention: Assist clients in recognizing warning signs of relapse and developing individual coping strategies to maintain their recovery.
  • Collaboration and Advocacy: Work with case managers to break down barriers to client goals and support clients in advocating for themselves, particularly in the treatment and recovery process.
  • Marketing and Outreach: Prepare marketing materials to promote the program and its services.
  • Client Escort and Support: Escort clients to appointments and provide support in completing applications for benefits and entitlements.
  • Progress Monitoring: Regularly contact clients to ensure adherence to program requirements and document progress through detailed notes.
Requirements
  • Education and Experience: High school diploma or equivalent, and two years of relevant experience, or equivalent combination of education and experience.
  • Applicable Experience: Prior experience working with homeless, mental health, or substance abuse populations is highly desirable.
  • Certifications: May be required to obtain First Aid/CPR certification and/or certification in overdose prevention.
  • Language Skills: Bi-lingual skills are preferred.
Benefits

CAMBA offers a comprehensive benefits package, including health insurance, dental insurance, a 403(b) retirement plan with employer match, paid time off, and paid holidays.

CAMBA is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and encourage people of color, individuals with disabilities, and members of the LGBTQ+ community to apply.