Store Operations Manager
2 days ago
Job Summary
This role contributes to the success of Startouch One Corp by leading a team of store partners to create and maintain an exceptional customer experience. The Store Operations Manager is responsible for supervising and directing the workforce, ensuring customer satisfaction and product quality, managing financial performance, and maintaining a safe and secure store environment.
Key Responsibilities
- Leadership:
- Develops organizational capability and sets goals for the workgroup.
- Maintains a calm demeanor during high-volume periods and manages smooth transitions.
- Demonstrates a customer-centric attitude by training and holding partners accountable for delivering legendary customer service.
- Drives the implementation of company programs by developing action plans and motivating the store team.
- Business Requirements:
- Ensures adherence to applicable wage and hour laws and solicits customer feedback.
- Utilizes operational tools to plan for and achieve operational excellence.
- Analyzes financial reports to identify trends and issues in-store performance.
Experience and Qualifications
- A minimum of 3 years of progressively responsible retail experience.
- Supervisory experience with strong leadership skills.
- Customer service experience in a retail or restaurant environment.
- Ability to analyze financial reports and manage resources effectively.
Salary Estimate: $65,000 - $80,000 per year based on location and experience.
About Us
Startouch One Corp is committed to providing an exceptional customer experience and fostering a positive work environment. We offer competitive salaries, benefits, and opportunities for growth and development.
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