Retail Sales Associate
4 days ago
Vuori, Inc. is a dynamic and fast-paced retail environment that reflects the company's high-energy and active lifestyle. We're passionate about creating a unique and engaging experience for our customers, and we're looking for a talented Retail Sales Associate - Inventory Focused to join our team.
Job SummaryThe Retail Sales Associate - Inventory Focused will be responsible for forging connections with customers, communicating Vuori's brand values, and providing exceptional customer service. This role requires a strong ability to develop relationships with customers and colleagues, prioritize multiple tasks in a fast-paced environment, and quickly learn new procedures and processes.
Key Responsibilities- Create an Unforgettable Customer Experience
- Forge lasting relationships with customers
- Work with the sales team to ensure each customer receives the best service possible
- Greet customers in a timely, authentic, and engaging manner
- Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit
- Be the Business
- Achieve sales goals in a team-based commission environment
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer
- Assist in the completion of projects while keeping the focus on customer experience
- Communicate inventory needs to support the business goal
- Operations
- Ensure the backroom is tidy and easy to navigate
- Ensure destock and restock is handled on a daily basis
- Ensure the back of house is kept organized
- Organize supplies and communicate when needing restocked
- Support in weekly planning and re-organization of BOH to support inbound shipment receiving
- Ensure all shipments are being received and processed in a timely manner, and follow up with Inventory Lead and management team if needed
- Support daily manual restocks to ensure the floor is fully stocked
- Support weekly cycle counts
- Identify and communicate product concerns in a timely manner
- Must be available to work nights, weekends, and holidays
- Must adhere to scheduled shifts with punctuality
- Ability to develop relationships with customers and colleagues
- Ability to positively and proactively handle customer concerns
- Ability to prioritize multiple tasks in a fast-paced environment
- Ability to quickly learn new procedures and processes
- Strong organizational skills and follow-through skills
- Excellent communication and interpersonal skills
- High level of ownership, accountability, and initiative
- Eager to develop new skills and responsive to feedback
- Health Insurance
- Paid Time Off
- Employee Discount
- 401(k)
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