Hotel Operations Director

1 week ago


Laredo, Texas, United States RAI Management & Hospitality Full time

Job Title: Hotel Operations Director

Location: Comfort Inn

Salary: $80,000 - $120,000 per year

The Hotel Operations Director will oversee all aspects of hotel operations, ensuring the highest level of quality and service for our guests. This includes managing day-to-day operations, supervising staff, and maintaining a clean and well-maintained physical property.

Responsibilities:

  • Oversight of all hotel operations
  • Supervision of staff
  • Maintenance of physical property through inspections and preventive maintenance programs
  • Management of financial documents and accounting procedures
  • Development and implementation of policies and procedures
  • Monitoring and management of staff performance
  • Creation and management of budgets and financial plans
  • Analysis and forecasting of financial data
  • Customer service and complaint resolution

Requirements:

  • At least 5 years of progressive GM experience in a hotel, with a strong background in hospitality management
  • Proficiency in Windows operating systems, Company-approved spreadsheets, word processing, and property management software
  • Ability to work flexible hours, including weekends and holidays
  • Valid driver's license for the applicable state
  • Excellent leadership and interpersonal skills

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