Policyholder Support Specialist

1 week ago


Brownsville, Texas, United States State Farm Insurance Full time

About the Position: As an Insurance Customer Advocate at State Farm Insurance, you will serve as the primary point of contact for policyholders. Your exceptional communication skills and attention to detail will ensure that customers receive the highest level of service and support.

Duties:

  • Handle customer inquiries and complaints in a professional and courteous manner
  • Process policy changes and updates
  • Collaborate with internal teams to resolve complex issues
  • Continuously improve knowledge and skills through training and development opportunities

Requirements: A high school diploma or equivalent is required. Previous customer service experience is preferred. Strong communication and problem-solving skills are essential for success in this role.

Estimated Salary: The estimated annual salary for this position is $50,000 - $70,000, based on industry standards and location. Benefits include comprehensive health insurance, 401(k) plan, and opportunities for growth and development.



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