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Customer Service Representative

2 months ago


Naples, Florida, United States Volvo Cars of Naples Full time
Front Desk Receptionist Job Description

We are seeking a highly organized and friendly Front Desk Receptionist to join our team at Volvo Cars of Naples. As a key member of our sales center, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our sales and management teams.

Key Responsibilities:
  • Greet customers in a professional and welcoming manner, making them feel valued and respected.
  • Answer and direct phone calls, ensuring prompt and efficient communication.
  • Update and maintain accurate records, including customer information and sales data.
  • Assist with inventory control, ordering office supplies, and maintaining a well-stocked front desk area.
  • Perform other administrative tasks as assigned by management.
Requirements:
  • 1 year of customer service experience, preferably in a dealership or sales environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, sales teams, and management.
  • Basic computer skills, including proficiency in Microsoft Office and dealership software.
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.
  • Availability to work weekends as needed.
What We Offer:
  • A competitive hourly rate of $14-16 per hour.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A retirement plan and paid time off.
  • A team-oriented work environment with opportunities for growth and development.