Assistant Branch Manager

15 hours ago


West Bridgewater, Massachusetts, United States Bluestone Bank Full time
Job Summary

Bluestone Bank is seeking a highly skilled Assistant Branch Manager to assist with the management of our branch office. The ideal candidate will provide exceptional customer service and have a strong background in banking operations.

Key Responsibilities:

  • Supervise Universal Bankers and provide training and guidance to ensure high levels of customer service.
  • Manage the Universal Banker training program and review progress.
  • Process and review various transactions, including new accounts, safe deposit boxes, and wire transfers.
  • Conduct monthly audits of cash drawers, vaults, and ATMs.
  • Follow compliance regulations and maintain system access for branch staff.
  • Cross-sell and refer Bank products and services.

Requirements:

  • Two to three years of retail banking experience.
  • High school diploma or equivalent.
  • Supervisory experience strongly preferred.
  • Strong customer service and communication skills.


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