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HVAC Service Technician III

2 months ago

Denver, Colorado, United States Daikin Full time
Job Summary

We are seeking a highly skilled HVAC Service Technician III to join our team at Daikin Applied. As a key member of our service team, you will be responsible for diagnosing, repairing, and performing preventative maintenance of commercial and industrial HVAC equipment.

Key Responsibilities
  • Perform maintenance of all HVAC & applied equipment.
  • Repair and replace defective equipment, components, or wiring.
  • Conduct warranty service applications by independently inspecting and testing systems to verify functionality for all CAT I, II, and III equipment.
  • Verify functionality of new CAT I, II & III equipment. Educate customers on proper use of equipment, maintenance schedule, and operating manual.
  • Lead the rebuild and retrofit of CAT I, II and III level units. Direct technician Levels I and II through hands-on demonstration of the necessary steps and introduce centrifugal rebuilds.
  • Adhere to Daikin and customer safety policies and OSHA guidelines by wearing personal protective equipment when completing service tasks and completing jobsite hazard assessment prior to initiating service.
  • Demonstrate professionalism in appearance, verbal, and written communication. Interact with customer by offering status reports of service before, during, and after each call. Explain technical information to technical and non-technical audience.
  • Communicate potential sales opportunities to the sales staff through the technician tip quote process. Identify and quote opportunities for minor repairs directly to the customer.
  • Responsible for the mentorship of service technician levels I and II, and hands-on training of CAT I, II, and III equipment.
  • Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required.
  • Basic data entry and ability to navigate the use of email, internet, word processing programs. Download programs into CAT I-II equipment and Micro controllers. Analyze chiller trend data to ensure optimal performance.
  • Ensure standards, policies, procedures, and maintenance of a clean work area are upheld at all times.
  • May directly supervise the level I and II service technicians. Conduct supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints, and resolving problems.
  • Participate in on call rotation.
  • Follow all OSHA and Daikin Applied safety policies and procedures.
  • Potential travel requirements with some overnight travel.
Requirements
  • Associate degree or equivalent from two-year college or technical school, with a certificate in Heating, Ventilation, and Air Conditioning.
  • 5+ years related experience with increasing responsibility; or 7+ related experience; or equivalent combination of education and experience.
  • Valid driver's license and acceptable driving record
  • State license or certifications as required by market
  • EPA approved Universal Technician Certification required, as necessary
Preferred Qualifications
  • Previous experience in mentoring less experienced technicians.
  • Working knowledge of Microsoft Office software products
  • Current first aid / CPR card, OSHA 10 Certification