Customer Service Representative
3 days ago
Watkins Heating & Cooling is a leading provider of top-quality heating and cooling services in the Dayton, Mason, and surrounding areas. As an Inside Sales Representative, you will play a critical role in delivering exceptional customer service and driving sales growth for our company.
In this role, you will be responsible for handling high volumes of incoming calls from external customers and internal teams, providing accurate and timely information to resolve customer inquiries. You will also build sustainable relationships with customers through open and interactive communication, meeting personal and team sales targets, and adhering to strict call handling quotas.
To succeed in this position, you must possess excellent problem-solving skills, attention to detail, and a strong work ethic. You should also be passionate about delivering outstanding service and exceeding customer expectations. If you are a team player with a positive attitude and thrive in a fast-paced work environment, we encourage you to apply.
About Our Company
At Watkins Heating & Cooling, we pride ourselves on providing top-quality service with integrity to our customers. With over 30 years of experience, we have established a strong commitment to customer satisfaction and a passion for our people. We offer a competitive salary range of $40,000 - $60,000 per year, plus benefits, including health sharing plans, dental, vision, accident, and critical insurance, employee assistance programs, and more.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other status protected under federal, state, or local law.
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