Endpoint Support Specialist

4 weeks ago


Anchorage, Alaska, United States SCF Full time
Job Summary:

Southcentral Foundation's (SCF) Endpoint Administrator position is responsible for ensuring the reliability and security of computing devices used at SCF, including workstations, tablets, conferencing solutions, timekeeping, telehealth, and environmental monitoring devices. This role is critical in maintaining the performance and security standards of these devices, as well as the systems used to support them, such as Mobile Device Management (MDM), Remote Monitoring and Management (RMM), Imaging and Provisioning, Inventory Tracking Utilities, and Task Automation.

Key Responsibilities:
  • Manage and maintain computing devices and systems to ensure optimal performance and security.
  • Implement and enforce security standards and protocols to protect against cyber threats.
  • Develop and maintain processes to ensure the reliability and availability of computing devices and systems.
  • Collaborate with IT teams to resolve technical issues and improve system performance.
  • Stay up-to-date with the latest technologies and trends in endpoint management and security.
Requirements:
  • Bachelor's Degree in Computer Science or related field; OR equivalent combination of relevant education and technology experience; OR demonstrated proficiency as an Information Technology Technician II at SCF.
  • Three (3) years of experience with management of a Mobile Device Management (MDM) platform.
  • Microsoft 365 Certified: Modern Desktop Administrator Associate or Endpoint Administrator Associate; OR obtain certification within 1 year from date of hire.
Native Preference:

SCF pursues a policy of Native preference in hiring, contracting, and training, as per P.L. 93-638, as amended. SCF Human Resources must receive certification before applicants receive preference.

Employee Health Requirements:

Compliance with SCF's Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position require documentation of completed immunizations prior to the first day of employment, including MMR, Varicella, Hepatitis B, Influenza, T-dap, and COVID-19 vaccination.



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