Sales Specialist at Hudson Yards

1 week ago


New York, New York, United States Studs Full time

Sales Specialist at Hudson Yards

at Studs, an innovative retail and online brand redefining the ear piercing journey. Our mission is to inspire bold self-expression and foster an inclusive community through exceptional ear piercing services and a carefully curated selection of earrings.

Positioned in our Hudson Yards location, the Sales Specialist will play a pivotal role in crafting a distinctive ear piercing and shopping experience. As a brand ambassador, your primary focus will be to deliver outstanding customer service while driving sales.

In accordance with current guidelines, applicants for this position must be fully vaccinated prior to their start date or provide documentation for a reasonable accommodation. Proof of vaccination will be required.

Compensation: $22/hour

Key Responsibilities:

  • Act as a brand ambassador: engage and enchant our customers with the unique offerings of Studs.
  • Provide an exceptional experience that extends beyond the initial store visit.
  • Welcome customers, showcase in-depth product knowledge, and manage the POS/check-out process.
  • Oversee appointment scheduling to ensure an optimal customer experience.
  • Assist with inventory oversight and visual merchandising.
  • Expand and nurture our customer base through personalized interactions in-store and at special events, emphasizing superior service.
  • Resolve issues: implement strategies to address and rectify unsatisfactory client experiences.
  • Organize events and experiences for clients, influencers, and partners.
  • Contribute to the social and content strategy of Studs.

Qualifications:

  • Ability to connect and engage easily with those around you.
  • A passion for delivering exceptional customer experiences.
  • Dependable; punctual and proactive in seeking clarification when needed.
  • A keen eye for style and a love for ear adornments.
  • Problem-solving mindset: maintain a positive, can-do attitude.
  • Minimum of 2 years of retail experience, ready to immerse yourself in the role.
  • Interest in earrings, piercing, digital innovation, and community engagement is a plus.

Full-Time Benefits & Perks:

  • Comprehensive medical, dental, and vision insurance.
  • Two weeks of accrued paid time off.
  • Three months of paid family leave for all full-time employees.
  • Paid sabbatical after four years of service.
  • Exclusive employee discounts on piercings and jewelry.
  • Quarterly learning and development opportunities to promote internal mobility and foster an inclusive culture.

Studs, Inc. is an equal opportunity employer and considers all applicants for employment without regard to any protected characteristic. We comply with applicable laws prohibiting discrimination in employment in every jurisdiction in which we operate.


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