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OBGYN Practice Director

2 months ago

Rochester Hills, Michigan, United States Together Women's Health Full time

Job Summary

Together Women's Health (TWH) is seeking a highly skilled and experienced OBGYN Practice Manager to join our team. As a servant leader, you will be responsible for ensuring the operational execution of practice team members meets the needs of the clinical team.

Key Responsibilities

  • Leadership and Management
    • Recruit, hire, promote, retain, staff training and continuing education, performance development, performance management, salary adjustments, teammate relations, disciplinary action, and termination of direct reports.
  • Communication and Collaboration
    • Create channels of communication within the practice, such as daily huddles, monthly team member meetings, updating the website, 1:1 coaching sessions, and facilitating townhall sessions.
    • Develop and foster a positive and fulfilling work environment with all levels of leadership, within your peer group; work collaboratively with field leadership, physicians, and all clinical/non-clinical hourly team members.
  • Operational and Business Planning
    • Create practice-level operational and business plans that support the stability and growth of the practice's financial performance alongside the Practice Medical Director and in partnership with the field leadership team.
  • Patient Advocacy
    • Ensure that all team members strive for a best-in-class patient experience every patient, every time. Monitor Google and Podium reviews and take swift action to resolve any patient issues that arise in the practice alongside the clinical leadership team.
  • Collaboration with TWH Leadership Teams
    • Collaborate with the following TWH Leadership Teams: Revenue Cycle and Credentialing, Accounts Payable, Finance, IT, Operations, Human Resources, and Compliance.
  • Brand Ambassadorship
    • Act as an ambassador for TWH's brand in connection with all medical and non-medical standards.

Qualifications

  • 2-5 years in healthcare leadership preferred
  • Clinical background in healthcare highly desired
  • Superior patient care service and problem-solving skills
  • Ability to develop strong and supportive working relationships with a wide variety of people and backgrounds
  • Experience and confidence in leading a team of 10-20
  • Exceptional written and oral presentation skills; ability to present concisely and with detail
  • Strong interpersonal and communication skills; experience in communicating key data
  • Understanding of business functions, ability to read, interpret, and take action on profit/loss data, understanding of how to create a basic business action plan to impact results
  • Strong organizational skills
  • High School degree required; Bachelor's degree preferred
  • Healthcare operations experience highly preferred