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Regional Facilities Operations Manager

2 months ago

Santee, California, United States National Community Renaissance Full time
Job Overview

The Regional Maintenance Manager plays a crucial role in overseeing the maintenance operations across various properties. Reporting directly to the Senior Capital Improvement Manager and the Assistant Vice President of Maintenance & Capital Improvements, this position is integral in ensuring that all maintenance staff, subcontractors, and vendors effectively execute their responsibilities in maintaining and enhancing the quality of the apartment community.


Key Responsibilities

  • Ensure that both the interiors and exteriors of the apartments are maintained to the highest standards.
  • Maintain organized and safe maintenance facilities.
  • Provide regular updates to Property Managers regarding maintenance activities, concerns, and personnel performance.
  • Oversee compliance with the Resident Service Department Operating Manual across all properties.
  • Implement cost-saving measures in the maintenance of properties.
  • Manage budgets, inventory, and tools effectively.
  • Take charge of significant troubleshooting tasks.
  • Conduct regular safety meetings to promote a safe working environment.
  • Facilitate ongoing training and development for staff to maximize their potential.
  • Recruit and select highly qualified candidates for maintenance roles.
  • Address performance issues among staff to uphold high standards.
  • Conduct bi-annual performance evaluations and review evaluations from other team members.
  • Foster a positive, stimulating, and safe workplace culture.
  • Undertake additional duties as assigned by the Regional Manager.
  • Strive for exceptional customer satisfaction through effective communication and professionalism.
  • Manage special projects as required.
  • Participate in company-sponsored events aimed at team development, which may involve overnight travel.
  • Perform other duties as needed.

Required Skills

  • Ability to serve as a resource for resolving complex issues.
  • Utilize experience and judgment to achieve assigned objectives.
  • Demonstrate understanding and respect for diverse backgrounds.
  • Exhibit initiative, professionalism, integrity, and confidentiality in all tasks.
  • Maintain an appropriate work pace based on workload.
  • Handle a variety of complex tasks effectively.
  • Communicate effectively beyond simple instructions.
  • Possess basic budgeting knowledge and forecasting abilities.

Experience Requirements

The ideal candidate should possess the following qualifications:

  • Must reside within the designated geographic area.
  • A minimum of five years of supervisory experience in apartment maintenance.
  • High school diploma or equivalent, with strong verbal and written communication skills.

Physical Requirements and Work Environment

  • Ability to work in various weather conditions.
  • Frequent standing and walking.
  • Ability to lift, push, or pull up to 25 pounds.
  • Capability to crawl, kneel, twist, and carry items.
  • Proficient in using hands for various tasks.
  • Valid driver's license and current insurance required for company-related travel.
  • Proficient in operating computers and office equipment.

FLSA Status

  • Exempt
Job Posted by National Community Renaissance