Asset Protection Operations Coach

1 week ago


Hazelwood, Missouri, United States Walmart Full time
Job Summary

As an Asset Protection Operations Coach at Walmart, you will play a critical role in ensuring the security and integrity of our stores. You will be responsible for driving sales by ensuring effective merchandise presentation, assessing economic trends and community needs, and overseeing the stocking and rotation of merchandise. You will also lead and develop teams effectively by teaching, training, and actively listening to associates, and communicating and collaborating with all levels of associates regarding store operations.

Key Responsibilities
  • Drive sales by ensuring effective merchandise presentation, assessing economic trends and community needs, and overseeing the stocking and rotation of merchandise.
  • Lead and develop teams effectively by teaching, training, and actively listening to associates.
  • Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
  • Model and demonstrate exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
  • Provide supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates.
  • Control the unexplained loss of merchandise and improve profitability by identifying and communicating performance goals and objectives.
  • Detect, deter, investigate, and resolve violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities.
  • Monitor safety and risk controls within a facility by ensuring an effective safety program is in place.
  • Manage facility-level training and execution of asset protection, safety, and claims and receiving procedures.
  • Manage claims and receiving operations by ensuring proper policies and procedures are followed.
  • Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders.
Requirements
  • Completion of 2 years of college.
  • Option 2: 1 year's experience as a supervisor in a multi-department environment.
  • Option 3: 1 year's experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment.
  • Option 4: 2 years' experience in asset protection or related area.
  • Successful completion of any applicable state requirements to work in asset protection.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments.
Preferred Qualifications
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified).
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
  • Investigative experience.
Primary Location

400 Junction Dr, Glen Carbon, IL 62034-4323, United States of America



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