Host or Hostess

6 days ago


Ann Arbor, Michigan, United States Anna's House Full time
Job Summary

We are seeking a friendly and welcoming Host or Hostess to join our team at Anna's House. As the first point of contact for our guests, you will be responsible for providing excellent customer service and ensuring a positive dining experience from the moment they arrive until their departure.

Responsibilities
  • Welcome guests as they enter the restaurant and provide a warm and inviting atmosphere
  • Monitor waiting lists and provide accurate wait times to guests
  • Escort guests to their tables and ensure they have everything they need
  • Provide menus and silverware, and announce the server's name
  • Set tables with condiments, utensils, and other items as needed
  • Clear dirty dishes and other tableware and bring to the kitchen for cleaning
  • Stock cabinets and serving areas with adequate supplies
  • Thank guests upon their departure and invite them to visit again soon
  • Coordinate with server staff about available seating options
  • Maintain a clean lobby area
  • Cater to guests who require extra attention
  • Answer incoming calls and address guest's queries
  • Assist server staff as needed
Requirements
  • High school diploma is a plus but not required
  • Previous work experience as a Host/Hostess or Waiter/Waitress preferred
Work Environment
  • Ability to regularly stand and walk for long periods of time
  • Ability to lift, carry, and place up to 30 pounds
  • Must have weekend availability
Benefits
  • $14 - $16 per hour with included tip share
  • Flexible schedule
  • Excellent working hours
  • No night shifts
  • Full-time positions eligible for health, dental, vision, life insurance, and College Tuition Discounts
  • Future growth opportunities


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