Host

2 months ago


Ann Arbor, United States The DIXBORO PROJECT Full time
Job DescriptionJob DescriptionDescription:

We are seeking a charismatic and professional Host/Hostess to greet guests and ensure their dining experience starts positively. The ideal candidate should possess excellent interpersonal skills, a polished appearance, and a passion for providing outstanding hospitality.


Responsibilities:

  • Warmly welcome guests as they arrive at the restaurant.
  • Escort guests to their tables and provide them with menus.
  • Maintain accurate seating charts and organize reservations.
  • Monitor the dining sections to ensure proper seating rotation.
  • Answer phones and assist with reservations and inquiries.
  • Handle guest concerns with professionalism and escalate to management when necessary.
  • Collaborate with servers and kitchen staff to ensure smooth service.
  • Maintain cleanliness and organization at the host stand and entrance area.
Requirements:


  • Previous experience as a host/hostess or in a customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to handle stressful situations calmly and efficiently.
  • Strong organizational skills and attention to detail.
  • Knowledge of restaurant operations and fine-dining etiquette is a plus.
  • Availability to work evenings, weekends, and holidays.

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