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Vice President of Sales and Operations

1 month ago

High Point, North Carolina, United States Genuine Parts Company Full time
Job Summary

Reporting to the EVP of Sales and Store Operations, the DVP will play a pivotal role in driving the strategic and operational success of the sales and store operations in their division. This role will implement NAPA's North American sales and operations strategy by focusing on operational excellence, customer success, and sales and operations workforce effectiveness.

Key Responsibilities
  • Lead the development and implementation of division-wide strategy, processes, and communication tools to create a seamless sales organization and ensure operational excellence to enhance the customer experience.
  • Serve as a strong and trusted partner with leaders across the Finance, DC Operations, Product, Supply Chain, Inventory, Customer Experience, and People functions.
  • Build an integrated sales and store operational organization through the implementation of an effective organizational structure, recruiting, training, competitive compensation programs, and performance metrics.
  • Drive revenue growth, market share, and profitability through expectation and target setting, data analysis, and making directional changes as necessary.
  • Stay at the forefront of the industry with a clear understanding of the customers' key decision drivers, financial requirements, compliance regulations, and technology gaps to enhance their overall market competitiveness and market position.
  • Develop sales programs in partnership with EVP, Sales and Store Operations that will increase the customer awareness and use of company products and services.
  • Oversee the implementation of the national sales training program, working closely with the Learning and Development team.
  • Manage the effectiveness of the sales organization through appropriate management of all field sales leadership.
  • Lead field sales management team to build and develop a learning culture that optimizes individual and team talent by preparing and developing managers to execute business strategies as well as personnel growth strategies.
  • Meet the challenges of a changing business environment, regulatory compliance, and create a competitive advantage for the company.
  • Define and manage monthly and annual sales objectives.
  • Manage the sales budget, including oversight of regional and area budgets.
Requirements
  • Bachelor's degree in business, marketing, or a related field.
  • Strong understanding of the automotive aftermarket industry and market trends.
  • Experience in an automotive independent owner model preferred.
  • Master's degree in business, marketing, or a related field preferred.
  • 2 years' experience in a senior leadership role preferred.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.
  • Must be able to work in a corporate office setting.
  • Must be comfortable in a retail/store setting.
  • Domestic travel estimated 60% of the time.