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Billing and Accounts Coordinator

1 month ago

Clinton Twp, United States RSC Mechanical Inc Full time
Billing and Accounts Assistant

We are seeking a highly organized and detail-oriented Billing and Accounts Assistant to join our team at RSC Mechanical Inc. As a key member of our operations team, you will play a crucial role in managing our billing processes, ensuring accurate documentation, and facilitating communication between various departments, technicians, managers, customers, and subcontractors.

Key Responsibilities:
  • Manage billing processes, including invoice preparation, data entry, and customer service.
  • Retrieve, proofread, and verify work assignments in our internal system and customer portals.
  • Assess labor, equipment, and job materials to be invoiced, using basic math skills.
  • Meet billing expectations of invoices daily, in addition to any other assigned tasks.
  • Provide follow-up on questions, errors, inconsistencies, and develop appropriate resolutions.
  • Assist in managing the influx of company/customer emails throughout the day.
  • Process payroll on Tuesdays, ensuring accuracy and timeliness.
  • Complete the invoicing process accurately and on time.
  • Batch all invoicing in Ventus, perform a final proof, and submit it to your supervisor for review.
  • Update Ventus with all updates or any changes within a ticket to provide complete transparency.
  • Interface with various departments, technicians, managers, customers, and subcontractors.
Qualifications and Skills:
  • General computing skills, organizational skills, and analytical skills.
  • Strong communication skills, including listening, verbal, and non-verbal (body language, gestures, eye contact), and written skills.
  • High standards of quality customer service.
  • Ability to organize workload, set goals, align priorities, and complete work accurately and on time.
  • Time management skills to ensure meeting all scheduled deadlines.
  • Ability to successfully interact with others and resolve problems.
Additional Information:

This position plays a pivotal role in bridging communication between numerous departments within the company. You will be responsible for maintaining and recording customer work orders and service requests, tracking charges, expenses, labor, inventory, and backlogs. A positive attitude, flexibility, and a willingness to learn new things are important for success within our company.

We offer a competitive benefits package, including 401(k) matching, dental insurance, health insurance, paid time off, and vision insurance. Our schedule is Monday to Friday, with no weekends.