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Orthopedic Clinical Support Specialist

2 months ago

GondrecourtleChâteau, Grand Est, United States Allina Health Full time
Number of Job Openings Available:
1
Department:
Orthopedic Surgery
Shift:
Day (United States of America)
Shift Length:
8 hour shift
Hours Per Week:
40
Union Contract:
Non-Union
Weekend Rotation:
None
Job Summary:
Allina Health is a not-for-profit health system dedicated to providing comprehensive care for individuals, families, and communities. Our commitment is to deliver exceptional service as we focus on illness prevention, health restoration, and comfort for all those who seek our assistance. We prioritize holistic care, invest in your well-being, and enhance your professional journey.
Key Position Details:
  • 1.0 FTE, 8-hour day shifts
  • No weekends
  • This role will support daily clinic operations and assist with patient transportation
Job Description:

This position provides essential support to the clinical team, healthcare providers, and patients to ensure timely and high-quality healthcare services.

Principal Responsibilities
  • Assists providers and clinical staff with administrative and select patient care tasks.
    • Coordinates quick appointments, rectifies scheduling discrepancies, and updates appointment notes.
    • Follows up on missed appointments and collaborates with providers to review and authorize additional appointments.
    • Welcomes patients or initiates virtual visits, verifies identification, and informs patients of expected wait times.
    • Administers questionnaires and documents in the electronic medical record, inputs or modifies external results, and prepares patient forms for provider signatures.
    • May perform specific patient care tasks based on training, including height, weight, vision and hearing assessments, ECG, and transporting patient specimens to the laboratory.
    • Prepares devices for interpreter use and may escort patients to other departments.
    • Handles incoming mail, scans, copies, and faxes as necessary, prints and updates forms, answers internal phone calls, and may order office supplies.
  • Maintains cleanliness, organization, and restocking of clinical areas.
    • Sanitizes procedure and examination rooms between patients and at the end of the day.
    • Stocks examination rooms, conducts regular checks of expiration dates, and maintains linen supplies.
    • Ensures proper maintenance of equipment and prepares instruments for sterilization.
    • May prepare rooms for medical procedures.
  • Provides clinical safety support.
    • Conducts daily checks of emergency equipment, monitors and empties sharps containers, and manages liquid nitrogen supplies.
    • Performs routine safety inspections on fire extinguishers, safety lights, eye wash stations, and oxygen tanks.
    • Submits work orders and service requests as needed.
  • Other duties as assigned.
Required Qualifications
  • Must be 18 years of age with the education and/or experience necessary to meet required competencies as outlined in the job description.
Preferred Qualifications
  • High School diploma or GED.
  • Experience in healthcare, patient care, electronic medical records, or medical terminology.
Licenses/Certifications
  • Must meet at least ONE of the following requirements:

    •Current BLS certification from the American Heart Association

    •Current BLS certification from the American Red Cross

    •Completion of Allina in-house BLS training (within 30 days of hire).
Physical Demands
Sedentary:
Lifting weight up to 10 lbs. occasionally, negligible weight frequently.