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Safety and Security Specialist

2 months ago

Nashville, Tennessee, United States Choice Hotels Full time
Company Overview:
Choice Hotels International, Inc (

NYSE:
CHH) stands as one of the premier lodging franchisors globally. With a strong presence in the upscale sector and a commanding lead in midscale and extended stay accommodations, Choice boasts over 7,400 hotels, encompassing more than 625,000 rooms across 45 countries and territories.

Our Diverse Portfolio:
We offer a wide array of 22 brands, ranging from full-service upper upscale properties to midscale, extended stay, and economy options, ensuring we cater to travelers' diverse needs while delivering exceptional value to franchise owners and shareholders.

About the Role:
The Security Officer plays a vital role in managing the daily operations and long-term strategy of the safety and security department.

Key Responsibilities:

Safety & Security Duties (40%):
  • Perform regular inspections of loading docks and employee parking areas, ensuring cleanliness and safety prior to each shift.
  • Investigate and follow up on any violations related to dock cleanliness.
  • Respond promptly to all emergency situations, taking necessary actions to protect guests, staff, and property.
  • Review accident reports to ensure thorough and accurate documentation.
  • Conduct routine patrols of the premises to maintain a secure environment.

Team Development (40%):
  • Onboard new employees to the department and hotel.
  • Provide hands-on training regarding job responsibilities.
  • Ensure all security personnel are fully trained on parking applications, including assisting with server resets, clearing ticket jams, and conducting supply audits.
  • Encourage a proactive approach to property security and customer service among the security team.
  • Foster positive relationships across departments and with external vendors.

Leadership Responsibilities (20%):
  • Promote security awareness and provide training for both management and staff.
  • Act as a liaison between hotel management and guests in the absence of the Security Manager or Director of Security.
  • Engage in regular meetings with the Area Director of Facilities.
  • Participate in event PreCONs as required.
  • Lead both the Security team and Safety Committee initiatives.

Qualifications:
  • Minimum of two years of security experience, preferably in an upper upscale brand.
  • High School Diploma or GED required.
  • Experience in a supervisory role within a security context.
  • CPR/First Aid/AED Certification.
  • Comprehensive knowledge of safety and security operations.
  • Strong interpersonal and conflict resolution skills.

Physical Requirements:
  • Ability to remain seated or standing for extended periods.
  • Occasional lifting, carrying, pushing, or pulling of up to 50 pounds.
  • Capability to navigate stairs and uneven terrain.
  • Visual acuity to monitor team activities and assess operational conditions.

Additional Information:
The hospitality industry operates 24/7, and associates may be required to adjust their shifts and responsibilities as business needs dictate. This role is essential in maintaining a welcoming and safe environment for all guests and staff.

Choice Hotels International is an equal opportunity employer, and all employment decisions are made without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or any other protected characteristic. Background checks and drug tests are part of the hiring process.