Insurance Operations Coordinator
4 days ago
Job Title: Policy Support Associate
Company Overview:State Farm Insurance is a leader in the insurance industry, dedicated to helping people manage risk and achieve their goals. Our team is passionate about delivering exceptional customer service and support.
Estimated Salary: $55,000 - $75,000 per year
About the Role:We are seeking a skilled Office Representative to join our team. In this role, you will be responsible for supporting our customers by answering questions, resolving issues, and providing guidance on insurance policies. Your key responsibilities will include:
- Responding to customer inquiries via phone, email, or chat
- Resolving customer complaints and concerns in a professional and courteous manner
- Providing information and guidance on insurance policies and products
- Maintaining accurate and up-to-date records of customer interactions
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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