Electrical Equipment Specialist
4 days ago
The Field Service Engineer II will be responsible for performing preventative maintenance, installations, troubleshooting, and repairs on medical equipment for one or more modalities within a hospital or healthcare system in the Madison/Milwaukee area.
Key Responsibilities- Under minimal supervision, serve as the lead to assigned customers, complete troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment.
- May assist and/or train less experienced Field Engineers.
- Own customer issues from dispatch or identification of issue to resolution.
- Proactively engage with other team members to ensure they are aware of the status of all issues at all times for their designated customers.
- Maintain regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
- Complete on-time and accurate Preventative Maintenance and Field Modification Instruction as needed.
- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 6+ years of experience servicing electrical equipment.
- Valid Driver's License
- Legal authorization to work in the U.S. is required.
- Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time.
- Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. We offer a great work environment, professional development, challenging careers, and competitive compensation. We are an Equal Opportunity Employer and welcome applications from diverse candidates.
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Electrical Equipment Specialist
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