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Automotive Sales Representative
2 months ago
Job Summary:
Chapman Volkswagen Scottsdale is seeking a highly motivated and customer-focused Automotive Sales Specialist to join our team. As a Sales Specialist, you will be responsible for delivering an exceptional customer experience, generating sales appointments, and converting visitors into customers.
Key Responsibilities:
- Respond to customer inquiries and generate sales appointments through various channels.
- Log daily sales lead activities and follow up with customers who are not ready to make an appointment.
- Conduct professional vehicle demonstrations, staying up-to-date on product offerings, optional packages, and latest technology.
- Assist customers with completing sales and financing paperwork.
- Deliver sold vehicles to customers, ensuring they understand all of their new vehicle's technology and features.
Requirements:
- Previous success in automotive sales is preferred, but not necessary.
- Outstanding customer service and interpersonal skills, both in person and over the phone.
- Goal-oriented with a strong work ethic; experience working in an achievement-driven or commission sales environment is a plus.
- Ability to think from the customer's perspective and respond to objections with empathy.
- Basic computer skills required; experience working with CRMs a plus.
- Must have a valid driver's license and clean driving record.
- Must pass a pre-employment background check and drug screen.
Work Environment:
The Sales Department is open Monday - Friday 8am to 9pm and Saturday 8am - 8pm. We ask that all applicants have flexible availability to work any of the days and times listed above. This is an onsite position, and requires working with customers in person as well as online and over the phone.
