Senior Observability Engineer

2 weeks ago


Boston, Massachusetts, United States Iron Mountain Inc Full time
Job Summary

We are seeking a highly skilled Senior Engineer to join our team as an Observability Automation Specialist. In this critical role, you will be responsible for implementing, managing, and enhancing observability platforms to ensure optimal network and application performance.

Key Responsibilities
  • Configuring alerts and dashboards to ensure timely and effective monitoring
  • Developing and implementing end-to-end automation solutions to streamline monitoring processes
  • Conducting data trend analysis to identify areas for improvement
  • Collaborating with cross-functional teams to design and implement highly available continuous monitoring platforms
  • Providing solutions to complex problems and driving process improvements
Requirements
  • 10+ years of experience with platforms such as SolarWinds, Datadog, HP Openview, BMC, etc.
  • 10+ years of experience in network, application performance, and synthetic monitoring
  • Expertise in configuring alerts, creating dashboards, and conducting data trend analysis
  • Experience in automating the detection of missing assets and configuring them into the monitoring ecosystem via REST API/scripting
  • Proficiency in monitoring various end devices including routers, switches, firewalls, storage, virtual, Windows servers, Linux servers, and UNIX servers
Preferred Qualifications
  • 8+ years of experience automating infrastructure operations using tools like Ansible and Python for event correlation
  • Expertise in integrating monitoring data with other platforms such as CMDB/ServiceNow
  • Experience configuring monitors using SNMP, SSH, WinRM, WMI, JMX, etc.
  • Ability to design and implement highly available continuous monitoring platforms for 24x7 operations
About Iron Mountain

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.

We help lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.



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