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Neurology Patient Care Coordinator

2 months ago

Tulsa, Oklahoma, United States Ardent Health Full time
Position Summary

We are seeking a dedicated full-time Neurology Patient Care Coordinator to join our team.

Why Choose Us:

At Ardent Health, we prioritize our employees' well-being. Here’s how we support our team members:
  • Comprehensive medical, vision, and dental insurance, along with health savings accounts and flexible spending options.
  • Competitive compensation, generous paid time off, and a 401k retirement plan with company contributions.
  • Access to an employee assistance program and additional benefits.
Team Environment:
  • Ardent Health is a collaborative healthcare organization with a diverse team of professionals across various specialties.
  • We believe in teamwork, compassion, and respect for all individuals.
Key Responsibilities:
  • Greet patients and visitors warmly, ensuring a welcoming atmosphere.
  • Manage incoming calls with professionalism, scheduling and canceling appointments as needed, while accurately relaying messages to the appropriate personnel.
  • Verify patient information during visits and ensure all necessary documentation is completed.
  • Maintain accurate patient records by collecting and updating personal, financial, and insurance details.
  • Process payments for co-pays and outstanding balances efficiently.
  • Conduct same-day data entry, ensuring proper coding and balancing of financial transactions.
  • Keep the waiting area and workspaces organized and presentable.
  • Understand and adhere to safety protocols and confidentiality standards.
  • Communicate effectively, both verbally and in writing, with patients and team members.
Qualifications:

Required:
  • High School Diploma or equivalent.
Preferred:
  • Experience in customer service roles.
  • Familiarity with medical office operations.