Patient Care Coordinator Specialist

13 hours ago

Tulsa, Oklahoma, United States Ennoble Care Full time
About Us

Ennoble Care is a leading provider of mobile primary care, palliative care, and hospice services. Our team of clinicians delivers high-quality care to patients in their homes, ensuring a continuum of care for those with chronic conditions and limited mobility.

Job Description:

Ennoble Care is seeking a Full-time Care Coordinator to join our team in Tulsa, OK. As a Care Coordinator, you will play a critical role in ensuring the delivery of high-quality care services to our patients. Your responsibilities will include:

Key Responsibilities:
  • Develop and implement individualized patient care plans using Ennoble Care's electronic medical record system.
  • Provide care coordination, support, and manage compliance with care management programs to increase positive outcomes.
  • Document all client communications accurately and maintain comprehensive care plans.
  • Communicate with Primary Care Clinicians and other stakeholders regarding patient emergent needs and ensure comprehensive care plans are complete and accurate.
  • Collaborate with cross-functional teams to meet the needs of Ennoble Care's patients, their family members, and partner facilities.
  • Stay up-to-date with technology, including secure email, telephone systems, and electronic medical records.
  • Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
  • Provide exceptional customer service, demonstrating positive feedback from customers and patients.
Requirements:
  • Comfortable with phone-based communication for extended periods.
  • Compassionate and empathetic towards patients, with exceptional customer service skills.
  • Ability to take accurate notes and document tasks in a timely manner.
  • Ability to multitask between patients and workstreams while remaining organized and efficient.
  • Ability to thrive in a fast-paced environment.
  • Availability to work 8:30am - 5:30pm, Monday through Friday.
  • Proficiency in using a computer, including Outlook and Microsoft Office programs.
  • Knowledge of basic healthcare terms, conditions, roles, and care principles is beneficial.
Benefits:
  • Medical, Dental, Vision, and supplementary benefits, including Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts, and more.
  • Paid Time Off and Paid Office Holidays.
  • Paid Sick Time and 401(k) with up to 3% company match.
  • Referral Program and Payactiv: pay-on-demand.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics, including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

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