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Operations Coordinator

2 months ago

Liverpool, New York, United States Penske Full time
Job Summary

The Operations Coordinator will play a crucial role in ensuring the efficient operation of the branch, providing exceptional customer service, and contributing to the branch's profitability. This position will work closely with the Branch Financial Manager to provide guidance and support in achieving operational excellence.

Key Responsibilities:
  • Oversee the accounts receivable process, maintain local collection contacts, and support the centralized function.
  • Monitor weekly and monthly lease, contract maintenance, and special billing, and take the initiative to resolve any issues in a timely fashion.
  • Complete Fleet Service activities, such as licensing, permitting, in/out service vehicles, research, and process citations.
  • Track and coordinate asset outside services, such as unit jacket file, wash sheets, fueling, and other outside vendor support.
  • Partner with Fleet Services to establish a collaborative relationship and support licensing, permitting, citations, and other fleet operations.
  • Perform process analyses and reviews in areas such as billing, 1211 reports, credit memos, citations, accounts receivable, licensing, and other areas.
  • Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.
  • Maintain District Personnel Files, JJ Keller reports, complete weekly payroll, and process paperwork for new hires.
Qualifications:
  • High school diploma or equivalent required, degree preferred.
  • Interpersonal and relationship building skills with an ability to collaborate with branch team members.
  • Competent written and verbal communication skills.
  • 2 years+ experience in customer service financial administrative experience requirement.
  • Agile and quick learner, enjoys collaborative projects and continuous education.
  • Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required.
  • Regular, predictable, full attendance is an essential function of the job.
  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements:
  • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to read, communicate verbally and/or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Pay and Benefits:

$37,900-$47,300 annually. Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more, visit Penske is an Equal Opportunity Employer.