Restaurant Operations Manager

3 days ago


Richmond, Texas, United States Northwest Petroleum Full time
General Manager Role

As the General Manager, you will be responsible for driving sales growth, controlling profit, and expanding the Big Chicken brand. You will oversee the administrative tasks and ensure the restaurant and team are prepared to deliver exceptional customer experiences.

Key Responsibilities
  • Connect with Your Team and Guests
    • Use the BIG Game Plan to communicate expectations
    • Hire, train, and coach team members to ensure they meet Big Chicken Operating and Brand Standards
    • Interact with guests to ensure their experience is amazing and address any questions or complaints promptly
    • Understand and communicate current product promotions to the team
    • Advise guests on food and beverage choices and allergens
  • Help with Restaurant Success and Profitability
    • Organize shifts to ensure speed of service goals are met or exceeded
    • Work closely with the franchisee and leadership team to meet revenue objectives
    • Coach FOH team members to upsell and suggestively sell to build sales
    • Coach BOH team members to prepare food items to specifications for quality and cost control
    • Ensure order accuracy from taking the order to guest delivery
    • Follow all cash handling policies and procedures
    • Work safely by ensuring the team follows all Big Chicken safety regulations and standards
    • Ensure alcohol regulations are adhered to
    • Monitor labor dollars vs. sales to minimize labor costs
    • Manage food cost by overseeing deliveries and proper product storage of food and beverage items and supplies
    • Monitor the use and cleaning of equipment to minimize repair and maintenance costs
  • Take Pride in Your Restaurant
    • Ensure the consistent delivery of the Big Chicken Hospitality Model
    • Ensure all marketing materials are current and correctly placed
    • Coach the team to maintain clean and sanitary work stations by following all food safety regulations and standards


  • Richmond, Texas, United States Whataburger Full time

    Restaurant Manager Job DescriptionWelcome to Whataburger Careers!The Restaurant Manager is a key leadership role that oversees the daily operations of our restaurants. They are responsible for hiring and developing talent, providing leadership in community relations, customer service, food preparation, and health compliance.Front-of-House Operations: Manages...


  • Richmond, Texas, United States Raising Cane's Chicken Fingers Full time

    About Raising Cane's Chicken FingersWe're a fast-paced restaurant company that's passionate about serving the best-tasting and most craveable chicken finger meals. Our Crew makes it happen, and our Culture makes it unique. We're committed to providing an exceptional customer experience and a positive work environment for our Crewmembers.Job DescriptionThe...


  • Richmond, Texas, United States Whataburger Full time

    Restaurant Manager Job DescriptionWelcome to Whataburger CareersThe Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and driving sales growth. Key responsibilities include:Key ResponsibilitiesFront-of-House Operations: Manage staff scheduling, customer service, and presentation of...


  • Richmond, Texas, United States Raising Cane's Chicken Fingers Full time

    About Raising Cane's Chicken FingersWe're a fast-growing restaurant company that's passionate about serving the best-tasting and most craveable chicken finger meals. Our Crew makes it happen, and our Culture makes it unique. We're committed to our Customers, Crew, Communities, and Company Culture.Job DescriptionThe Restaurant Zone Manager is a key role in...


  • Richmond, Texas, United States Raising Cane's Full time

    Job Title: Restaurant ManagerWe are seeking a highly motivated and experienced Restaurant Manager to join our team at Raising Cane's Chicken Fingers. As a Restaurant Manager, you will be responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture.Key Responsibilities:Ensure...


  • Richmond, Texas, United States The Wendy's Company Full time

    Restaurant Assistant General ManagerWe are seeking a highly motivated and experienced Restaurant Assistant General Manager to join our team at HAZA Foods of Northeast, LLC, a franchisee of Wendy's. As a key member of our management team, you will be responsible for supporting the General Manager in managing the daily operations of our high-volume fast-food...


  • Richmond, Texas, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's is a fast-paced and dynamic company that is passionate about serving the best-tasting and most craveable chicken finger meals. Our Crew is the backbone of our success, and we are committed to creating a positive and inclusive work environment that fosters growth and development.Job SummaryWe are seeking a highly motivated...


  • Richmond, Texas, United States Pablo's Mexican Kitchen Full time

    Pablo's Mexican Kitchen - Assistant Manager OpportunityWe are seeking a highly skilled and motivated Assistant Manager to join our team in Richmond, TX. As a Farm to Fork restaurant, we take pride in using top-quality, seasonal ingredients to create gluten-free, mouth-watering dishes.Key Responsibilities:Manage restaurant operations to ensure exceptional...


  • Richmond, Texas, United States Wingstop Full time

    Job Title: Assistant ManagerWingstop is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Supervise and coordinate with the Store Manager to...


  • Richmond, Texas, United States Wingstop Full time

    Job Title: Assistant ManagerWingstop is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Supervise and coordinate with the Store Manager to...


  • Richmond, Texas, United States McDonald's Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant/General Manager to join our team at McDonald's. As a key member of our management team, you will be responsible for supervising personnel and ensuring the high standards of quality, service, and cleanliness are maintained.Key ResponsibilitiesSupervise and motivate a team of employees...


  • Richmond, Texas, United States El Pollo Loco Full time

    Restaurant Shift Lead Job DescriptionA bright future starts with us at El Pollo Loco. We offer a people-centric culture where you can grow professionally and personally. Our restaurants provide a fun and productive work environment where you can develop your skills and contribute to our success.Key Responsibilities:Shift Leadership: Supervise assigned...

  • Restaurant Team Lead

    4 weeks ago


    Richmond, Texas, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a fast-growing restaurant chain that's passionate about serving high-quality pizzas and salads to our customers. We're committed to creating a positive and inclusive work environment where everyone feels valued and empowered to succeed.Job SummaryWe're seeking a skilled Restaurant Team Lead to join our team! As a Restaurant Team...

  • Assistant Manager

    3 days ago


    Richmond, Texas, United States Fat Boys Pizza Full time

    Job Title: Assistant ManagerJob Summary:Fat Boy's Pizza is seeking an experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage restaurant staff, including...


  • Richmond, Texas, United States P. Terry's Burger Stand Full time

    Job OverviewP. Terry's Burger Stand is seeking a dedicated and enthusiastic team member to join our crew. As a key member of our team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.ResponsibilitiesProvide excellent customer service, ensuring a positive...


  • Richmond, Texas, United States Kitchen Tune-Up Houston Sugar Land, TX Full time

    About Kitchen and Bath Tune-UpKitchen and Bath Tune-Up is a leading remodeling company specializing in transforming kitchens and bathrooms. We pride ourselves on delivering high-quality workmanship and exceptional customer service.Job DescriptionThe Operations Manager will oversee the daily operations of our remodeling projects, ensuring that all jobs are...

  • Assistant Manager

    3 days ago


    Richmond, Texas, United States Sonic Full time

    Are you a natural leader with a passion for delivering exceptional guest experiences? Do you thrive in fast-paced environments where teamwork and innovation are key? As an Assistant General Manager at Sonic, you'll play a vital role in overseeing daily restaurant operations and working closely with the General Manager to drive success. Key Responsibilities:...


  • Richmond, Texas, United States Tesla Full time

    Service ManagerAt Tesla, our Service Managers are the front-line leaders of our service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations, and proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our...

  • Shift Manager

    3 days ago


    Richmond, Texas, United States BIG CHICKEN Full time

    Lead the Way at Big ChickenAs a Lead at Big Chicken, you'll be responsible for managing operations and leading your team to success during the shift. You'll have the opportunity to make a real impact on the guest experience and help your team grow and develop.Key Responsibilities:Manage the shift to ensure speed of service goals are met or exceededCoach your...


  • Richmond, Texas, United States Whataburger Full time

    Whataburger Team Member Job DescriptionWe are seeking a motivated and customer-focused Restaurant Team Member to join our team at Whataburger. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Provide prompt and courteous service to...