Restaurant Operations Manager

4 weeks ago


Richmond, Texas, United States Northwest Petroleum Full time
General Manager Role

As the General Manager, you will be responsible for driving sales growth, controlling profit, and expanding the Big Chicken brand. You will oversee the administrative tasks and ensure the restaurant and team are prepared to deliver exceptional customer experiences.

Key Responsibilities
  • Connect with Your Team and Guests
    • Use the BIG Game Plan to communicate expectations
    • Hire, train, and coach team members to ensure they meet Big Chicken Operating and Brand Standards
    • Interact with guests to ensure their experience is amazing and address any questions or complaints promptly
    • Understand and communicate current product promotions to the team
    • Advise guests on food and beverage choices and allergens
  • Help with Restaurant Success and Profitability
    • Organize shifts to ensure speed of service goals are met or exceeded
    • Work closely with the franchisee and leadership team to meet revenue objectives
    • Coach FOH team members to upsell and suggestively sell to build sales
    • Coach BOH team members to prepare food items to specifications for quality and cost control
    • Ensure order accuracy from taking the order to guest delivery
    • Follow all cash handling policies and procedures
    • Work safely by ensuring the team follows all Big Chicken safety regulations and standards
    • Ensure alcohol regulations are adhered to
    • Monitor labor dollars vs. sales to minimize labor costs
    • Manage food cost by overseeing deliveries and proper product storage of food and beverage items and supplies
    • Monitor the use and cleaning of equipment to minimize repair and maintenance costs
  • Take Pride in Your Restaurant
    • Ensure the consistent delivery of the Big Chicken Hospitality Model
    • Ensure all marketing materials are current and correctly placed
    • Coach the team to maintain clean and sanitary work stations by following all food safety regulations and standards


  • Richmond, Texas, United States Raising Cane's Full time

    Restaurant Manager Job DescriptionThe Restaurant Manager is a key member of the Raising Cane's team, responsible for supporting the Restaurant Leader in day-to-day operations and upholding the company's standards and culture.Key Responsibilities:Support the Restaurant Leader in shift management and operationsEnsure operations meet Raising Cane's standards in...


  • Richmond, Texas, United States Pablo's Mexican Kitchen Full time

    Pablo's Mexican Kitchen is seeking a highly skilled and motivated Assistant Manager to join our team in Richmond, TX. As a Farm to Fork restaurant, we take pride in using top-quality, seasonal ingredients to create gluten-free, mouth-watering dishes. Our Chef-driven establishment offers a dynamic, fun, and loving environment where delicious food is crafted...

  • Assistant Manager

    4 weeks ago


    Richmond, Texas, United States Sonic Full time

    Are you a natural leader with a passion for delivering exceptional guest experiences? Do you thrive in fast-paced environments where teamwork and innovation are key? As an Assistant General Manager at Sonic, you'll play a vital role in overseeing daily restaurant operations and working closely with the General Manager to drive success. Key Responsibilities:...

  • Shift Manager

    4 weeks ago


    Richmond, Texas, United States BIG CHICKEN Full time

    Lead the Way at Big ChickenAs a Lead at Big Chicken, you'll be responsible for managing operations and leading your team to success during the shift. You'll have the opportunity to make a real impact on the guest experience and help your team grow and develop.Key Responsibilities:Manage the shift to ensure speed of service goals are met or exceededCoach your...


  • Richmond, Texas, United States Tesla Full time

    At Tesla, our Service Managers are the front-line leaders of our service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations, and proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our mission to...


  • Richmond, Texas, United States Goldfish Swim School - Katy Full time

    Job DescriptionAt Goldfish Swim School - Katy, we are seeking a highly skilled and experienced individual to fill the role of Pool Operations Manager. This position is responsible for managing assigned shifts, supervising on-deck employees, and maintaining a clean and safe pool environment. The ideal candidate will have a strong background in swim...


  • Richmond, Texas, United States ADM Full time

    Job Title: Plant ManagerJob Summary: We are seeking a highly skilled and experienced Plant Manager to lead our cottonseed processing facility in Richmond, TX. The successful candidate will be responsible for driving excellence, developing and implementing programs and procedures, and developing a manufacturing team.Key Responsibilities:Lead a cottonseed...

  • Operations Director

    4 weeks ago


    Richmond, Texas, United States Inframark Full time

    Job SummaryAs a key member of the Inframark team, the Operations Manager will oversee the daily activities of the operations team, ensuring seamless execution of tasks and projects. The ideal candidate will possess excellent leadership and communication skills, with the ability to motivate and guide team members to achieve exceptional results.Key...

  • Carhop-Skating Carhop

    4 weeks ago


    Richmond, Texas, United States Sonic Full time

    Key Responsibilities: Ensure that all restaurant menu items meet operational standards. Greet all guests in a polite and friendly manner with a smile. Make accurate change quickly and efficiently for restaurant guests. Carry and balance a tray weighing up to 25 pounds while roller skating. Serve guests in a timely manner.About Us:Sonic Drive-In is a...


  • Richmond, Texas, United States Quality Talent Group Full time

    About the JobThe Lead Operations Administrator position at Houston Methodist is a critical role that requires strong leadership and operational skills. As a key member of the hospital team, the successful candidate will be responsible for providing operational oversight and leadership throughout the organization. This includes leading initiatives as directed...

  • Carhop-Skating Carhop

    3 weeks ago


    Richmond, Texas, United States Sonic Full time

    Key Responsibilities:• Ensure that all restaurant menu items meet operational standards.• Greet all guests in a polite and friendly manner with a smile.• Make accurate change quickly and efficiently for restaurant guests.• Carry and balance a tray weighing up to 25 pounds while roller skating.• Serve guests in a timely manner.About the Role:As a...

  • Plant Operator

    4 weeks ago


    Richmond, Texas, United States NRG Full time

    Job Summary: We are seeking a highly skilled and motivated Plant Operator to join our team at NRG. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of our Petra Nova Carbon Capture Plant.Key Responsibilities:Operate and monitor plant equipment, including HRSG, Gas Turbine/Generator, and associated...


  • Richmond, Texas, United States Archer Daniels Midland Company Full time

    Job Title: Plant ManagerAt Archer Daniels Midland Company, we are seeking a highly skilled and experienced Plant Manager to lead our cottonseed crush plant in Richmond, TX. As a key member of our operations team, you will be responsible for driving excellence, developing and implementing programs and procedures, and developing a manufacturing team.Key...


  • Richmond, Texas, United States Goldfish Swim School - Katy Full time

    Job Title: Assistant General ManagerJoin Goldfish Swim School - Katy as an Assistant General Manager and take on a challenging role that requires strong leadership and organizational skills. As a key member of our team, you will be responsible for overseeing the daily operations of our swim school, ensuring the highest level of quality and customer...

  • Dishwasher

    2 weeks ago


    Richmond, Texas, United States Lazy Dog Restaurants LLC Full time

    About the Job:We are seeking a reliable and detail-oriented Dishwasher to join our team at Lazy Dog Restaurants LLC. As a Dishwasher, you will play a critical role in maintaining a clean and safe environment for our guests and staff. Your primary responsibility will be to wash and sanitize dishes, utensils, and equipment in a timely and efficient...

  • Dishroom Coordinator

    4 weeks ago


    Richmond, Texas, United States Culinary Khancepts & Star Cinema Grill Full time

    About Culinary Khancepts & Star Cinema GrillWe are a multi-concept restaurant group that includes Liberty Kitchen and State Fare Kitchen & Bar, as well as The Audrey, Reel Luxury Cinema, River Oaks Theater, and Star Cinema Grill. Our mission is to provide an unforgettable experience for our guests through unmatched hospitality, high-quality food and...

  • Plant Manager

    4 weeks ago


    Richmond, Texas, United States ADM Full time

    Job Title: Plant ManagerThis key operational role is responsible for leading all aspects of the operations at a cottonseed processing facility.Key Responsibilities:Lead a cottonseed crush plant.Develop a high-performance team by engaging, coaching, and developing team members, and by driving accountability and ownership at all levels.Responsible for...


  • Richmond, Texas, United States Kitchen Tune-Up Houston Sugar Land, TX Full time

    Job OverviewWe are seeking a highly skilled Project Manager/Field Supervisor to lead our crews with professionalism and efficiency. As a reputable provider of kitchen and bath updates in Fort Bend County and surrounding communities of Houston, we offer a unique range of custom products and services that are in high demand among homeowners.Key...


  • Richmond, Texas, United States Remington Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Hotel Reservation Coordinator. In this role, you will be responsible for making reservations for all future guests, using up-selling techniques to maximize revenue.Key ResponsibilitiesUnderstand the selling strategy for the hotel by knowing the status of room...


  • Richmond, Texas, United States Kids R Kids of Rosenberg Full time

    Job SummaryWe are seeking a highly qualified and experienced Assistant Director to join our team at Kids R Kids of Rosenberg. The ideal candidate will have a minimum of 2 years of experience in a licensed childcare center with over 100 children and a degree in Early Childhood Education or a related field.The successful candidate will be responsible for...