Shift Manager

3 days ago


Richmond, Texas, United States BIG CHICKEN Full time
Lead the Way at Big Chicken

As a Lead at Big Chicken, you'll be responsible for managing operations and leading your team to success during the shift. You'll have the opportunity to make a real impact on the guest experience and help your team grow and develop.

Key Responsibilities:
  • Manage the shift to ensure speed of service goals are met or exceeded
  • Coach your team to upsell and suggestive sell to build sales
  • Ensure order accuracy from taking the order to guest delivery
  • Follow all cash handling policies and procedures
  • Work safe by ensuring your team is following all Big Chicken safety regulations and standards
  • Monitor labor dollars vs. sales to minimize labor costs
  • Manage food cost by overseeing deliveries and proper product storage of food and beverage items and supplies
  • Monitor the use and cleaning of equipment to minimize repair and maintenance costs
Take Pride in Your Restaurant:
  • Ensure the consistent delivery of the Big Chicken hospitality model
  • Coach your team to maintain clean and sanitary work stations

At Big Chicken, we're committed to providing an exceptional guest experience. As a Lead, you'll play a critical role in making that happen. If you're a motivated and results-driven individual who is passionate about delivering outstanding service, we want to hear from you.


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