Shift Manager
3 days ago
As a Lead at Big Chicken, you'll be responsible for managing operations and leading your team to success during the shift. You'll have the opportunity to make a real impact on the guest experience and help your team grow and develop.
Key Responsibilities:- Manage the shift to ensure speed of service goals are met or exceeded
- Coach your team to upsell and suggestive sell to build sales
- Ensure order accuracy from taking the order to guest delivery
- Follow all cash handling policies and procedures
- Work safe by ensuring your team is following all Big Chicken safety regulations and standards
- Monitor labor dollars vs. sales to minimize labor costs
- Manage food cost by overseeing deliveries and proper product storage of food and beverage items and supplies
- Monitor the use and cleaning of equipment to minimize repair and maintenance costs
- Ensure the consistent delivery of the Big Chicken hospitality model
- Coach your team to maintain clean and sanitary work stations
At Big Chicken, we're committed to providing an exceptional guest experience. As a Lead, you'll play a critical role in making that happen. If you're a motivated and results-driven individual who is passionate about delivering outstanding service, we want to hear from you.
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