Front Desk Coordinator

3 days ago


Sacramento, California, United States Covenant Living Full time
Receptionist Job Description

Covenant Living is seeking a skilled Receptionist to provide exceptional customer service and support to our residents, staff, and visitors.

Key Responsibilities:
  • Answer telephone calls in a polite, personal, and friendly manner, transferring calls as needed and taking messages when individuals are unavailable.
  • Monitor the emergency system, direct staff to emergent situations, and contact emergency personnel as necessary.
  • Provide information to visitors, ensuring they are directed to the appropriate individual and sign in according to policy.
  • Keep the reception desk and lobby clean and organized.
  • Respond to the emergency call system, contacting residents and staff as needed.
  • Sell postage stamps, receive packages, and sort mail.
  • Complete monthly charge sheets and possess knowledge of emergency procedures.
  • Support other departments with clerical duties and assist the Lead Receptionist as needed.
Requirements:
  • High school education or equivalent.
  • One year of college or clerical experience.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Pleasant personality and telephone voice.
  • Ability to remain calm in emergency situations.
  • Complete confidentiality when circulating general information.
  • Knowledge of computers, including Microsoft Office Suite.
  • Interest in working with older adults.
Benefits:
  • Medical, dental, and vision insurance.
  • Employer-paid group term life and disability.
  • Paid Time Off (PTO) and six paid holidays.
  • 403(b) with a 3% employer match.
  • Fitness center use at most facilities.
  • Various voluntary benefits, including life insurance, tuition assistance, and employee assistance programs.


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