Resident Assistant

3 weeks ago


Jamaica, New York, United States Broken But Not Destroyed Corp. Full time
Job Description

At Broken But Not Destroyed Corporation, we are seeking a highly motivated and detail-oriented Resident Assistant to join our team. This role is responsible for providing exceptional support to our residents, ensuring a safe and clean living environment, and promoting a sense of community within our shelter.

Key Responsibilities:

  • Maintain the cleanliness and organization of common areas, including offices, outdoor commons, and kitchenette areas.
  • Assist in ensuring all assigned areas are clean and free of spills, trash, and safety hazards.
  • Perform daily garbage collection and maintain a sanitized environment.
  • Set up and take down meals, as well as clean and restock cupboards and refrigerators.
  • Conduct bi-weekly room checks and occupancy counts, ensuring accurate records.
  • Provide exceptional customer service, handling client inquiries and concerns in a professional manner.
  • Review shelter policies and procedures with clients, ensuring they understand their responsibilities and expectations.
  • Assess client needs and provide support to ensure their comfort and well-being.
  • Maintain accurate records of incidents, confiscations, and altercations, reporting any issues to the Director in a timely manner.
  • Collaborate with the Director to maintain a positive and respectful work environment, promoting teamwork and a sense of community.

Requirements:

  • An Associate Degree in Social Work or a related field is highly desirable.
  • Experience working with homeless populations and providing customer service is preferred.
  • Excellent organizational skills, ability to self-motivate, and strong communication skills are essential.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to make a meaningful difference in the lives of our residents.
  • Professional development and growth opportunities.


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