Resident Assistant
3 weeks ago
At Broken But Not Destroyed Corporation, we are seeking a highly motivated and detail-oriented Resident Assistant to join our team. This role is responsible for providing exceptional support to our residents, ensuring a safe and clean living environment, and promoting a sense of community within our shelter.
Key Responsibilities:
- Maintain the cleanliness and organization of common areas, including offices, outdoor commons, and kitchenette areas.
- Assist in ensuring all assigned areas are clean and free of spills, trash, and safety hazards.
- Perform daily garbage collection and maintain a sanitized environment.
- Set up and take down meals, as well as clean and restock cupboards and refrigerators.
- Conduct bi-weekly room checks and occupancy counts, ensuring accurate records.
- Provide exceptional customer service, handling client inquiries and concerns in a professional manner.
- Review shelter policies and procedures with clients, ensuring they understand their responsibilities and expectations.
- Assess client needs and provide support to ensure their comfort and well-being.
- Maintain accurate records of incidents, confiscations, and altercations, reporting any issues to the Director in a timely manner.
- Collaborate with the Director to maintain a positive and respectful work environment, promoting teamwork and a sense of community.
Requirements:
- An Associate Degree in Social Work or a related field is highly desirable.
- Experience working with homeless populations and providing customer service is preferred.
- Excellent organizational skills, ability to self-motivate, and strong communication skills are essential.
What We Offer:
- A dynamic and supportive work environment.
- The opportunity to make a meaningful difference in the lives of our residents.
- Professional development and growth opportunities.
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