Optical Sales Professional

2 weeks ago


Natick, Massachusetts, United States EssilorLuxottica Full time
Role Summary

The Sales Associate plays a pivotal role in delivering exceptional customer experiences and driving sales growth in our optical retail environment. As a key member of our team, you will be responsible for cultivating customer relationships, recommending eyewear solutions, and ensuring every patient and customer has a positive experience in every LensCrafters store.

Key Responsibilities
  • Consistently meet or exceed sales targets by building strong relationships with customers and providing personalized recommendations for eyewear solutions.
  • Utilize optical prescriptions to recommend specific lenses and lens coatings, ensuring customers receive the best possible vision care.
  • Assist patients in selecting frames and coordinate frames with optical measurements to provide a seamless customer experience.
  • Conduct measurements using appropriate optical tools and consult with Opticians as needed to ensure accurate results.
  • Contribute to a positive store environment by fostering strong relationships with peers, management, doctors, and support staff.
  • Maintain a clean and organized store appearance, ensuring displays and inventory are attractive and well-presented.
Requirements
  • High School Diploma or equivalent required.
  • 1+ year of experience in retail or customer service.
  • Familiarity with point-of-sale systems, computers, and calculators, with basic phone and math skills.
  • Ability to sell through the use of sales skills and accountability for sales results.
  • Strong communication skills, both oral and written.
  • Self-motivation and ability to multi-task in a fast-paced environment.
About EssilorLuxottica

LensCrafters is part of EssilorLuxottica, a leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear. We offer a competitive compensation package, including a bonus and commission plan, as well as a comprehensive benefits program. EssilorLuxottica is an equal opportunity employer and welcomes applications from diverse candidates.



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