Concierge

5 days ago


Sedona, Arizona, United States Enchantment Group Management Company LLC Full time
Job Summary

We are seeking a highly skilled and experienced Concierge to join our team at Enchantment Group Management Company LLC. As a Concierge, you will be responsible for providing exceptional guest service, ensuring that every guest has a memorable and enjoyable experience at our resort.

Key Responsibilities
  • Provide personalized guest service, including booking tours, dinner reservations, and activities
  • Work with vendors to book services and activities for guests
  • Answer guest inquiries and provide information about resort services and amenities
  • Maintain accurate records of guest requests and activities
  • Coordinate special events and functions
  • Ensure that all guest requests are met in a timely and professional manner
Requirements
  • High school diploma or equivalent required
  • 2+ years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Computer skills and knowledge of resort software
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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