Concierge
5 days ago
We are seeking a highly skilled and experienced Concierge to join our team at Enchantment Group Management Company LLC. As a Concierge, you will be responsible for providing exceptional guest service, ensuring that every guest has a memorable and enjoyable experience at our resort.
Key Responsibilities- Provide personalized guest service, including booking tours, dinner reservations, and activities
- Work with vendors to book services and activities for guests
- Answer guest inquiries and provide information about resort services and amenities
- Maintain accurate records of guest requests and activities
- Coordinate special events and functions
- Ensure that all guest requests are met in a timely and professional manner
- High school diploma or equivalent required
- 2+ years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Computer skills and knowledge of resort software
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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Vacation Ownership Promoter
18 hours ago
Sedona, Arizona, United States Hilton Grand Vacations Full timeKey ResponsibilitiesPromote and book vacation ownership presentations and previews to eligible on-site owners, guests, and visitors.Provide exceptional concierge services to guests by recommending local dining experiences and attractions.Collaborate with the team to ensure seamless guest experiences and drive sales of mini-vacation...
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Guest Services Specialist
4 weeks ago
Sedona, Arizona, United States Enchantment Group Management Company LLC Full timeJob DescriptionBasic Function: Deliver exceptional guest service by assisting with various needs, including arranging tours, dining reservations, and local activities. This role requires comprehensive knowledge of the services offered by the resort to enhance guests' experience and satisfaction.Work Performed:Assess guest requirements to introduce them to...
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Marketing Coordinator
2 weeks ago
Sedona, Arizona, United States HV Global Group, Inc. Full timeUnlock Your Earning Potential with Hyatt Residence ClubHyatt Residence Club, a leader in the vacation ownership industry, is seeking highly motivated individuals with concierge and telemarketing experience to join our award-winning sales and marketing team.What We Offer:Hotel and resort discountsImmediate 401(k) company match up to 6%Uncapped earning...
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Marketing Coordinator
1 week ago
Sedona, Arizona, United States HV Global Group, Inc. Full timeUnlock Your Earning Potential with Hyatt Residence ClubHyatt Residence Club, a leader in the vacation ownership industry, is seeking highly motivated individuals with concierge and telemarketing experience to join our award-winning sales and marketing team.What We Offer:Hotel and resort discountsImmediate 401(k) company match up to 6%Uncapped earning...
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Marketing Coordinator
3 weeks ago
Sedona, Arizona, United States HV Global Group, Inc. Full timeHyatt Residence Club, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests attending events and at off-property...
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Guest Services Director
3 weeks ago
Sedona, Arizona, United States Enchantment Resort Full time{"Responsibilities": "Key ResponsibilitiesAs the Guest Services Manager at Enchantment Resort, you will be responsible for overseeing all guest services areas, including Front Desk, Bell Staff, and Concierge. Your primary goal will be to ensure a high level of guest satisfaction and smooth running operations.Key responsibilities include:Overseeing and...
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Guest Services Manager
4 weeks ago
Sedona, Arizona, United States Enchantment Resort Full timeJob SummaryThe Guest Services Manager is responsible for overseeing the daily operations of the Front Desk, Bell Staff, and Concierge areas at Enchantment Resort. This role ensures a high level of guest satisfaction and smooth running operations, while maintaining financial responsibility over Guest Services.Key ResponsibilitiesOversee and have a working...
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Guest Services Director
4 weeks ago
Sedona, Arizona, United States Enchantment Resort Full timeJob SummaryThe Guest Services Manager is responsible for overseeing all guest services areas, including Front Desk, Bell Staff, and Concierge. This role ensures high levels of guest satisfaction and smooth running operations, while maintaining financial responsibility over Guest Services.Key ResponsibilitiesOversee and have a working knowledge of all Front...
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Marketing Coordinator
2 weeks ago
Sedona, Arizona, United States Hyatt Vacation Ownership Full timeAbout the RoleHyatt Vacation Ownership is seeking a motivated individual to join our award-winning sales and marketing team as a Marketing Coordinator - Sales and Marketing Team. As a key member of our team, you will be responsible for promoting the Hyatt Residence Club Destinations Program to guests attending events and at off-property locations.Key...
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Executive Front Office Manager
3 weeks ago
Sedona, Arizona, United States Enchantment Resort Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Front Office Manager to join our team at Enchantment Resort. As a key member of our leadership team, you will be responsible for overseeing the Front Office operations, ensuring exceptional guest experiences, and driving revenue growth.Key ResponsibilitiesOversee and manage the Front Office...
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Front Office Director
1 week ago
Sedona, Arizona, United States Enchantment Resort Full timeJob Title: Front Office ManagerJob Summary:We are seeking a highly skilled and experienced Front Office Manager to join our team at Enchantment Resort. As a key member of our leadership team, you will be responsible for overseeing the Front Office operations, ensuring exceptional guest service, and driving revenue growth.Key Responsibilities:Oversee and...
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Executive Front Office Manager
3 weeks ago
Sedona, Arizona, United States Enchantment Resort Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Front Office Manager to join our team at Enchantment Resort. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Front Office departments, ensuring exceptional guest service and exceeding our luxury standards.Key...
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Front Office Director
18 hours ago
Sedona, Arizona, United States Enchantment Resort Full timeJob Title: Front Office ManagerJob Summary:We are seeking a highly skilled and experienced Front Office Manager to join our team at Enchantment Resort. As a key member of our leadership team, you will be responsible for overseeing the Front Office operations, ensuring exceptional guest service, and driving revenue growth.Key Responsibilities:Oversee and...
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Guest Services Director
2 weeks ago
Sedona, Arizona, United States Enchantment Resort Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Services Manager to oversee the daily operations of our resort's guest services areas, including Front Desk, Bell Staff, and Concierge. The successful candidate will be responsible for ensuring high levels of guest satisfaction, smooth running operations, and maintaining financial...
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House Attendant-Lobby
21 hours ago
Sedona, Arizona, United States Aimbridge Hospitality Full timeJob SummaryVersión en español disponible a pedido.The House Attendant-Lobby is responsible for maintaining the cleanliness and appearance of the hotel's public areas. Key responsibilities include:ResponsibilitiesCleaning and maintaining the public areas, including deep cleaning of assigned areasSetting up and maintaining complimentary hotel lobby...
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Concierge
4 months ago
Sedona, United States Enchantment Group Management Company LLC Full timeJob DescriptionJob DescriptionBasic Function: Provide all aspects of the highest level of guest service including but not limited to, booking tours, dinner reservations, area activities and events. This position should promote/sell and have full knowledge of the resort’s services to maximize the guest’s awareness of the services available on property....
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Concierge
2 weeks ago
Sedona, United States L'Auberge de Sedona Full timeJob SummaryLocated on the banks of Oak Creek, L'Auberge de Sedona is a luxury Forbes 4 Star Resort in the majestic Red Rock country of Sedona, AZ.The Concierge is responsible for providing attentive courteous and efficient service to all guests from arrival to departure. The main focus is to engage every guest to assist with dinner, spa, on and off site...
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Concierge Ambassador
1 week ago
Sedona, Arizona, United States L `Auberge De Sedona Full timeJob SummaryL'Auberge de Sedona, a luxury Forbes 4 Star Resort in Sedona, AZ, seeks a skilled Concierge to provide exceptional service to guests from arrival to departure.Responsibilities:Engage guests to assist with dinner, spa, and activity reservationsProvide attentive, courteous, and efficient service to all guestsSupport other departments and maintain...
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Marketing Coordinator OPC
2 months ago
Sedona, United States HV Global Group, Inc. Full timeHyatt Residence Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests attending an event and at...
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Marketing Coordinator OPC
2 months ago
Sedona, United States Hyatt Vacation Club at Pinon Pointe Full timeHyatt Residence Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests attending an event and at...
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Marketing Coordinator OPC
1 month ago
Sedona, United States Hyatt Vacation Ownership Full timeHyatt Residence Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests attending an event and at...
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Vacation Sales Coordinator
3 months ago
Sedona, United States Hyatt Vacation Club at Pinon Pointe Full timePay: $14.35 per hour plus bonuses/commission + up to $350/week additional training pay* for the first 10 weeks onlyCurrently Offering: Up to $2000 Sign-On Bonus potential* Up to $2,000 with 1 year of marketing timeshare experience**$1,000 paid after forty-five days, *$1,000 paid after six months of employment Up to $1,000 with...
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Guest Service Agent
2 months ago
Sedona, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0AVEO [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
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Guest Service Agent
6 days ago
Sedona, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0B0DY [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
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Guest Service Agent
3 weeks ago
Sedona, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0AYW0 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
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Front Desk Agent
7 days ago
Sedona, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Poco Diablo Resort [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...
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Front Office Manager
1 week ago
sedona, United States Enchantment Resort Full timeBasic Function: Provides vision, guidance, and strategy…the hands on inspirational champion of our Forbes Guest Services program, iCare culture and Enchantment mission statement. Oversees all of the Guest Services departments including, Front Desk, PBX, Bell Staff, Group Rooms Coordinator and Concierge departments. Ensure that the guest and team member...
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Front Office Manager
3 weeks ago
Sedona, United States Enchantment Resort Full timeBasic Function: Provides vision, guidance, and strategy…the hands on inspirational champion of our Forbes Guest Services program, iCare culture and Enchantment mission statement. Oversees all of the Guest Services departments including, Front Desk, PBX, Bell Staff, Group Rooms Coordinator and Concierge departments. Ensure that the guest and team member...
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Front Office Manager
4 days ago
Sedona, United States Enchantment Resort Full timeBasic Function: Provides vision, guidance, and strategy…the hands on inspirational champion of our Forbes Guest Services program, iCare culture and Enchantment mission statement. Oversees all of the Guest Services departments including, Front Desk, PBX, Bell Staff, Group Rooms Coordinator and Concierge departments. Ensure that the guest and team member...
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Front Desk Manager
2 days ago
Sedona, United States Remington Full timeJob DescriptionWhat you will be doingAnticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring,...
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Guest Services Manager
2 months ago
Sedona, United States Enchantment Resort Full timeBasic Function : Oversees all of the guest services areas including, Front Desk, Bell Staff, and Concierge. Ensure high level of guest satisfaction and smooth running operations. Maintains financial responsibility over Guest Services Work Performed : Overall knowledge of all resort operations Oversee and have a working knowledge of all Front Office...
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Front Desk Manager
4 months ago
Sedona, United States Remington Full timeJob DescriptionWhat you will be doingAnticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring,...
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Front Desk Supervisor
4 months ago
Sedona, United States Remington Full timeJob DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to...
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Guest Services Agent
4 months ago
Sedona, United States Enchantment Group Management Company LLC Full timeJob DescriptionJob DescriptionAre you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you!At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best...
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House Attendant-Lobby, Part-time
2 days ago
Sedona, United States Poco Diablo Resort Full timeJob Summary Versin en espaol disponible a pedido. The House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee...