Bilingual Community Manager
1 month ago
Acento Real Estate Partners is a dynamic and innovative company that specializes in value-driven investment management strategies and property management services. Headquartered in the Washington, DC metro area, we are a premier investment management and operating company that is a sought-after expert in the acquisition, redevelopment, and management of commercial assets.
Job SummaryWe are seeking a highly motivated and detail-oriented Bilingual Assistant Community Manager to join our team at Carlyle Landing in Baltimore, MD. As a key member of our property management team, you will be responsible for providing exceptional customer service to residents, vendors, and contractors while maintaining a positive and professional working relationship with all stakeholders.
Key Responsibilities- Collect and post rent each month
- Assist in the handling of resident work order requests and various concerns as required
- Conduct follow-up activity as needed with new and current residents
- Maintain positive working relationships with residents, vendors, and contractors
- Assist with leasing and lease renewal efforts onsite
- Physically walk and inspect the property
- Maintain property waiting list
- Coordinate on-site data collections and processing of resident information
- Insure proper calculation of income, assets, rent levels, etc
- Coordinate apartment inspections for recertification's
- Maintain resident files in accordance with company policy & regulatory agency policy
- Assist with several administrative and leasing tasks
- Perform other duties that may arise
- High school diploma/GED required (Bachelor's Degree in Marketing, Sales or Advertising preferred)
- 3+ years of experience in property management, sales or real estate highly desired
- Solid level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel
- Fluent in Spanish (verbal and written communication)
- Excellent customer service and interpersonal skills with the ability to relate to others
- Excellent communication and closing skills
- Strong understanding of property management concepts and issues
- $1,000 SIGN-IN BONUS (conditions apply)
- Medical, dental and vision insurance with employer-paid Health Reimbursement Account (HRA)
- Short and Long Term Disability insurance
- Life insurance
- 10 vacation days
- 7 sick days
- 11.5 paid holidays
- Employee Assistant Plan
- Referral program
- 401K Matching
- Eligible for quarterly bonus
- Eligible for leasing commission & renewal bonus
We follow all state + local guidelines, and have implemented strict protocols in line with CDC recommendations
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