Operations Supervisor

2 weeks ago


Cicero, United States Aspen Dental Full time

At Aspen Dental, we prioritize our team members, providing the stability and security that come with being part of a leading dental service organization (DSO). Our exceptional training program, competitive pay, and adaptable scheduling are designed to help you excel in your career. As an Operations Supervisor, you will have the chance to contribute to your community and make a positive impact on patients' lives.

Job Type: Full-time

Salary: $17 - $19 / hour

What We Offer:

  • A comprehensive benefits package including paid time off, health, dental, vision, and a 401(k) savings plan with matching contributions
  • Opportunities for career advancement and professional growth at every stage of your journey
  • A vibrant and supportive work culture that fosters teamwork and innovation
  • Complimentary Continuing Education (CE) through TAG U

Your Impact:

As an Operations Supervisor, you will report directly to the Manager and handle daily front office responsibilities to create lasting impressions and build trust with patients. You will participate in an extensive training program to ensure your success in this role.

  • Deliver outstanding patient service with empathy and care, adhering to patient needs, company policies, and industry regulations
  • Collaborate effectively with the dental team to ensure exceptional patient care
  • Guide patients on treatment options provided by the clinical team, verify insurance coverage, and ensure high-quality care
  • Under the Manager's guidance, oversee and support the daily tasks and priorities of the non-clinical staff
  • Analyze daily data to assess its impact on practice performance
  • Manage scheduling and confirmation of patient appointments
  • Verify insurance payments, manage collections, balance nightly deposits, and handle credit card transactions
  • Complete additional tasks as assigned by the Manager

Preferred Qualifications:

  • High school diploma or equivalent; a college degree is preferred
  • Excellent communication and interpersonal skills, with the ability to connect with patients from diverse backgrounds
  • Strong analytical skills with a focus on data-driven decision-making
  • Highly organized and detail-oriented
  • Experience in sales is a plus

Aspen Dental-branded practices are independently owned and operated by licensed dentists. These practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

ADMI Corp., doing business as TAG-The Aspen Group, along with its affiliates and independently owned supported clinical practices, is proud to be an Equal Opportunity Employer, welcoming all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status, and does not discriminate based on disability.



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