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Customer Service Representative

2 months ago


Charleston, West Virginia, United States O2 Fitness Full time
{"Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk / Customer Service Team Member at O2 Fitness.

As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and maintaining a clean and welcoming environment.

If you are passionate about fitness, enjoy interacting with people, and are committed to delivering outstanding service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Provide exceptional customer service to members, prospective members, and guests
* Greet every member and guest with a smile and warm welcome
* Answer phones in a friendly manner and assist callers with various questions
* Sign guests up for memberships and schedule members for Personal Training orientation
* Assist with billing questions and handle member concerns
* Maintain a clean and organized environment, including restocking supplies and assisting with housekeeping tasks
* Inventory management of drinks, cooler goods, and protein bars

Qualifications

* High school graduate preferred
* Exceptional customer service skills, able to interact in a positive and professional way with members and co-workers

Benefits

* Complimentary O2 Fitness Membership
* Discounted Personal Training Sessions
* Supportive work environment
* O2 Fitness Rewards store

Compensation

* Average pay rate of $ per hour
* Advancement opportunities available with mastery of O2 Fitness club offerings
* 20+ hours per week

If you are a motivated and customer-focused individual who is passionate about fitness and delivering exceptional service, we encourage you to apply for this exciting opportunity at O2 Fitness."