Client Experience Representative
6 days ago
We are looking for a talented CLIENT EXPERIENCE REPRESENTATIVE to join our team at Bud Anderson Home Services. This is an exciting opportunity for a customer-centric individual to drive business growth and deliver exceptional client experiences.
About the RoleAs a Client Experience Representative, you will be responsible for building strong relationships with customers, understanding their needs, and delivering tailored solutions to meet their expectations. You will work closely with our maintenance teams to resolve customer issues, schedule visits, and provide ongoing support.
Key Responsibilities- Build and maintain strong relationships with customers, understanding their needs and preferences
- Resolve customer issues in a timely and professional manner, ensuring high levels of satisfaction
- Schedule maintenance visits with customers, ensuring seamless communication and coordination
- Offer promotions and incentives to drive business growth and customer loyalty
To succeed in this role, you will need:
- Previous experience in customer-facing roles, preferably in a sales or account management environment
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong attention to detail, with a focus on delivering high-quality results
- Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
We offer a comprehensive benefits package, including:
- Medical, Prescription, Dental, and Vision Insurance
- Disability and Term Life Insurance
- Matching 401(k) plan
- Paid Holidays and Time Off (PTO)
Estimated Salary: $55,000 - $70,000 per year, depending on experience and qualifications.
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