Customer Service Representative

3 weeks ago


Lowell, Arkansas, United States UL, LLC Full time
Job Description

The Customer Service Professional III role is crucial for building and maintaining strong relationships with our clients at UL Solutions. This position requires a detail-oriented professional who can manage multiple projects simultaneously, communicate project information to clients, and collaborate with internal teams to deliver exceptional customer experiences.

Main Responsibilities:
  • Receive customer inquiries from various sources (phone and email), respond to questions and resolve individual issues.
  • Cultivate and develop customer relationships by addressing inquiries on topics such as My Home, invoicing, label and inspection, etc., opening new projects and ensuring smooth communication between customers and UL departments.
  • Collect customer product information, identify the industry performing work, and communicate completion time commitments.
  • Prioritize customer needs, determine special requirements, and obtain necessary information and samples to open the project.
  • Organize customer information by classifying and segmenting the customer, entering new or updated information into the CRM system.
  • Provide support for non-technical customer requests, including billing inquiries, service requests, and general UL information.
  • Transport samples weighing up to 20 pounds around the lab as needed.
Requirements
  • Higher Secondary Education (High School Diploma) or equivalent.
  • Proficiency in Microsoft Office suite.
  • Demonstrated ability to effectively communicate (verbally and written) with both internal and external stakeholders.
  • At least one year of customer service experience preferred.
  • CRM or Salesforce experience highly preferred.


  • Lowell, Arkansas, United States Domino's Pizza LLC Full time

    **About Domino's Pizza LLC**At Domino's Pizza, we are committed to delivering exceptional customer service and a positive dining experience. We are seeking a Customer Service Representative who will be the face of our brand, providing a warm and welcoming atmosphere for our customers.We offer a competitive salary of $45,000 - $55,000 per year, depending...


  • Lowell, Arkansas, United States Harp's Food Stores Full time

    **Job Overview:** Harps Food Stores is seeking a Customer Service Representative to join our team. The successful candidate will provide excellent customer service, process transactions efficiently, and maintain a clean and safe store environment.**Key Responsibilities:**Process transactions accurately and efficientlyProvide exceptional customer...


  • Lowell, Arkansas, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are seeking a highly skilled and motivated individual to fill the role of Customer Service Representative. This position offers an excellent opportunity for career growth and development in a fast-paced environment.Key Responsibilities:Greet customers in a friendly and welcoming manner, ensuring they feel valued and...


  • Lowell, Arkansas, United States Bud Anderson Home Services Full time

    About the JobWe are seeking a highly motivated Customer Care Representative to join our team at Bud Anderson Home Services. This is an excellent opportunity for a dedicated individual who is passionate about delivering exceptional customer experiences.Key ResponsibilitiesContact customers from the previous day to verify satisfaction with our servicesSchedule...


  • Lowell, Arkansas, United States Sam's Club Full time

    About the RoleWe are looking for a skilled and enthusiastic Front End Service Representative to join our Sam's Club team in Springdale, AR. As a valued member of our front-end team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized sales floor.The successful candidate will have...


  • Lowell, Arkansas, United States Harp's Food Stores Full time

    If you're passionate about delivering exceptional customer experiences and working in a dynamic retail environment, we want to hear from you! Our Customer Service Clerk role offers an estimated hourly wage of $12.50, as well as opportunities for growth and development in a fast-paced industry.About the RoleEnsure that all customer interactions are friendly,...


  • Lowell, Arkansas, United States Bud Anderson Home Services Full time

    Job DescriptionWe are looking for a talented CLIENT EXPERIENCE REPRESENTATIVE to join our team at Bud Anderson Home Services. This is an exciting opportunity for a customer-centric individual to drive business growth and deliver exceptional client experiences.About the RoleAs a Client Experience Representative, you will be responsible for building strong...


  • Lowell, Arkansas, United States Staffmark Full time

    About the RoleWe are looking for a highly motivated and results-driven individual to fill the position of Customer Service Representative in Lowell, AR. In this role, you will have the opportunity to work with a variety of clients and provide exceptional customer service.ResponsibilitiesHandle customer calls, emails, and chats in a professional and courteous...


  • Lowell, Arkansas, United States Domino's Pizza LLC Full time

    Job Overview:As a valued member of our team at Domino's Pizza LLC, you'll have the opportunity to make a real difference in the lives of our customers. This exciting role is perfect for those who enjoy working in a fast-paced environment and providing top-notch service.Key Responsibilities:Greet customers and provide them with a positive, engaging...


  • Lowell, Arkansas, United States Sam's Club Full time

    A Day in the LifeAs a Member Frontline Cashier at Sam's Club, you will have the opportunity to make a real difference in the lives of our members. Your responsibilities will include:• Processing member purchases efficiently and accurately• Maintaining a clean and organized store environment• Providing exceptional customer service to members across the...


  • Lowell, Arkansas, United States Sam's Club Full time

    Why Work with Us?At Sam's Club, we value our employees and offer a range of benefits and perks to support your overall well-being. As a Member Frontline Cashier, you will enjoy a competitive salary, opportunities for growth and development, and a collaborative work environment.What You'll Get:A starting hourly wage of $16.00 to $23.00, based on location and...


  • Lowell, Arkansas, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated Member Experience Representative to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our members.The ideal candidate will have a strong ability to multitask, excellent...


  • Lowell, Arkansas, United States Sam's Club Full time

    Job DescriptionThe Member Frontline Cashier plays a vital role in ensuring a seamless shopping experience for our members. As a key representative of Sam's Club, this position requires excellent customer service skills, the ability to multitask, and a strong work ethic.Responsibilities:Maintain a positive attitude and provide exceptional customer service to...


  • Lowell, Arkansas, United States TruGreen Full time

    Territory Sales PositionWe are seeking a highly motivated and results-driven individual to join our team as a Territory Sales Representative. As a representative, you will play a critical role in contributing to the success of our company by helping new and existing customers find the right lawn care maintenance plans. This is a fantastic opportunity for...


  • Lowell, Arkansas, United States J.B. Hunt Transport Full time

    About the RoleWe are committed to providing exceptional customer service and delivering results-driven solutions in the logistics industry.


  • Lowell, Arkansas, United States Domino's Pizza LLC Full time

    **Join Our Domino's Team!**We're looking for a motivated and friendly Customer Service Representative to join our team. As a representative, you will be the face of our brand, interacting with customers and providing them with an unforgettable experience.**Your Primary Responsibilities Will Be:**To greet customers warmly and engage with them in a genuine...


  • Lowell, Arkansas, United States J.B. Hunt Transport Full time

    Job Summary:">We are seeking a skilled Freight Service Specialist to join our team at J.B. Hunt Transport. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences while ensuring timely and efficient transportation of goods.">Responsibilities:">">Develop and maintain strong relationships with customers...

  • Food Service Driver

    2 weeks ago


    Lowell, Arkansas, United States US Foods Full time

    Job DescriptionWe are looking for a reliable and detail-oriented individual to fill the position of Food Service Driver. As a Food Service Driver, you will be responsible for transporting food products to customers in a safe and timely manner.The ideal candidate will have a valid CDL A license and at least 3 months of food service or food and beverage truck...


  • Lowell, Arkansas, United States Sam's Club Full time

    About the PositionSam's Club is seeking a Member Service Specialist to join our team. In this role, you will provide exceptional customer service to members, process transactions, and maintain a clean and organized store environment.This is an excellent opportunity to develop valuable skills in customer service, cash handling, and sales. If you are a team...


  • Lowell, Arkansas, United States Domino's Pizza LLC Full time

    **Domino's Pizza: Where Every Day is Delivery Day**We're more than just pizza - we're a team of passionate individuals working together to deliver exceptional results. As a Customer Service Representative, you will be responsible for ensuring that every customer leaves our store feeling satisfied and eager to return.**Your Key Tasks Will Include:**Providing...